I sympathise.....my sis and her hubby were in town a few days ago and she commented on how rude and unhelpful some of the staff were in villagio........and this coming from a london girl !!!  london is not known for the best customer service......

interesting though the minute she spoke in her west london accent - the staff were a bit more attentive............so not only the clothes, nationality but accent as well............. good grief cant we just be normal people here.............