jmos,

do you work with Qtel.  They sent some guys to our house but the problem still persists

1)  The screen shows, that Mosaic is receiving some update. all the time.  also the screen freeze up very often

2)  Is Mosaic - HD? As we have connected an HDMI cable and our TV is 1080, but it shows 720i

Appoligies for the hijack, hope some of the information helps us all.