After going thru the original blog on

http://lifeonthespot.com/blog/2008/02/lulu_trying_to_detain_my_wife_the_...

This is the clear picture of the whole story for QL!!

xtian001 : Husband (sitting home watching movies) ;p

Mavis: Wife (who was in LuLu checking taking down the prices)

abe: who Voluntarily forwarded the story to LuLu Head Office in Abu Dhabi, so the got this reply and he posted in QL.

Jan5: a witness who was present at the time of incident in LuLu.

Jan5 said replied to Mavis in the blog:
Dear friend I used to read your post with interest appreciating your sense of humor. I happened be at lulu at the time of the incident, and I do agree with u, why they bother about some one taking prices down. But I have a different version of the incident, which this lady probably did not recall because she was so upset at that time. I remember very clearly that it was the lady in question who was very rude and hurled abuses at the staff when they asked her why she is taking down prices. Her abuses were so nasty and embarrassing for people like me with their families. The security was called when she started assaulting the sales lady. They insisted that she go with them and launch a formal complaint with the management instead of creating a scene at the middle of the shop floor. It is sad that educated people think that it their privilege to treat ordinary grocery sales people like animals without any dignity and abuse them and assault them. You must also remember that you are in a different country with a different culture in where such public display of ones mastery of abuses is not appreciated.

Also i agree with Regional Director of LuLu what he said,
I have found out that no such complaint is registered either with our Customer service or with the Lulu Management. There was a minor incident reported with our security agency regarding a lady doing the price survey, who was asked by our security officers to obtain the permission from the office to do so. As a policy we do require to be informed in our customer service desk regarding any survey conducted inside our premises during the working hours.

Why would anyone act on their behalf, such as abe?

Secondly, from my point of view this is not a big issue, it was the mistake of Mavis who initially ignite this whole issue with the sales lady, aftwards the security was called. She could have politely closed this matter with the sales lady.