But in the business world, your phone (not to mention email and all commmunications tools) are your lifeline, and if the message you first portray is that of ineptness, rudeness, or laziness, then the damage is irreversible....after all, you only ever get to make a first impression once!

Stay safe all.

Perfection does not exist. The question therefore, is: what level of imperfection are we willing to settle for?