If anyone of you were told many times that the machine for making ID is notworking in the morning, try to check it again the same day at later time. Some staffs just doesn't feel processing it i guess. Because it happened one tme to me when i was taking one for my daughter, the man incharge said the computer is down, come back tomorrow at six AM. When i came the next morning he said again the same, for couple of days i go at the same time and waited for at least two hours still no one bother to check if the computer is already working, he just keep telling to anyone comes that the computer is down. My daughter said let"s try in the aftenoon, and there it is we got it at last.