The CEO promised that the airline would be profitable by 2007 when he was quizzed on the matter in 2005.

Recently he he said it would be profitable by 2010, and now internally at QA it is common knowledge that the airline won't be profitable until perhaps 2012 or beyond.

Last year the airline reported a loss of $800 million. Emirates, by comparison, has maintained an operating surplus every year since its inception.

Staff morale is at rock bottom and until the removal of the CEO this doesn't seem likely to change. In the meantime I guess people like me will continue to fly via Dubai rather than being bumped off Qatar Airways flights (it happened to me too and I'll never fly with when I can possibly avoid it).