Qtel is driving us mad too! They seem to have no workable system in place. We applied for "shifting" on 30th jan and have heard nothing from qtel. 3 of our friends moved onto the same compound and also applied for shifting and they are now all set up. Qtel seem to be ignoring us despite us phoning 115 (kept on hold for 37 minutes before being cut off!) and going into offices 5 times! We give up, they obviously don't need or want our business!