they try their best, but... pretty often the stuff is just not trained well enough, or clerks are new...i had to apply for my bank card 3 times, and finally I got one ine 1,5 months! then i applied for the internet banking and have been waiting for 4 weeks already.. when i checked last time, they said: there is no application, so i applied again. Twice I had to give a notice of changing my address. Once I spent there about 1,5 hour to issue a bank draft payable to one of the canadian banks (nobody really knew how to do it).. and so on... but they always polite, and try to help you, but don't always know HOW... but other banks are not too much better.. i closed my bank account with Doha bank...and by the way they still send me messages with promotions, always in the middle of the night (what the h.e.l.l.??)
they try their best, but... pretty often the stuff is just not trained well enough, or clerks are new...i had to apply for my bank card 3 times, and finally I got one ine 1,5 months! then i applied for the internet banking and have been waiting for 4 weeks already.. when i checked last time, they said: there is no application, so i applied again. Twice I had to give a notice of changing my address. Once I spent there about 1,5 hour to issue a bank draft payable to one of the canadian banks (nobody really knew how to do it).. and so on... but they always polite, and try to help you, but don't always know HOW... but other banks are not too much better.. i closed my bank account with Doha bank...and by the way they still send me messages with promotions, always in the middle of the night (what the h.e.l.l.??)