are you working? then go to your office. at least somebody there can explain. anyway, your aunt maybe in the deportation holding for some problem. yes she can only be contacted by phone although you can visit her on saturday (correct me if am wrong but i think it is) only which is the only day for visitors. you should be there early not before 6 am coz the line is long and they will not allow for late comers. send me message kabayan incase you have additional questions.