I am confused here...you said her "permenant visa stamped ..".. so what do you mean by finalizing formalities and geting her RP??
have she got a sticker in her passport? If yes, this IS an RP. Formalities are finished. May be all she needs is to get her ID card. But ID card is just a document confirming her RP, not an RP itself. RP is stamped in her passport.