My Friend,
The same thing happened with me too With IBQ-Bank, when i applied for an additional loan. Though the Bank is good compared to others in some aspects, I was not told clearly about the hidden charges. But the worst thing happened with me was, Even before signing the document, i asked the agent about the particulars mentioned in it, but he just passified me by saying that they were just for formalities... etc & i signed it.... The next day i was shocked to see the amount they had deducted along with the additional Loan.. I tried alot to cancel the new Loan... but you know how the bank plays in such things.... It took 3 weeks for me to come back from that shock... "Never Sign ANY document if you are not 100% clear with that". This is the lesson i learned from this incident... So no more victims.....