I also had a bad experience with this bank. Early this year, I applied for a savings account, I told them that I had the money with me and would like to make my first deposit. They told me to keep my money since the account was not yet opened and I have to wait for 2 weeks. I expected a call from the bank that my account was opened but I didn't receive any. What's funny is I received a PIN no mailed to me for the ATM but nobody informed me to claim it. After a month I received another letter informing me that my account is being charged 50 QR for not claiming my ATM. Is it my fault that nobody informed me that the account was opened and where to pick up the ATM? After a month, another 50 QR deduction. My purpose for opening a savings account is to earn interest for my money, I already lost 100 QR and I didn't even make a deposit yet. Really pathetic. They should change their name to "Not Standard Chartered Bank".
I also had a bad experience with this bank. Early this year, I applied for a savings account, I told them that I had the money with me and would like to make my first deposit. They told me to keep my money since the account was not yet opened and I have to wait for 2 weeks. I expected a call from the bank that my account was opened but I didn't receive any. What's funny is I received a PIN no mailed to me for the ATM but nobody informed me to claim it. After a month I received another letter informing me that my account is being charged 50 QR for not claiming my ATM. Is it my fault that nobody informed me that the account was opened and where to pick up the ATM? After a month, another 50 QR deduction. My purpose for opening a savings account is to earn interest for my money, I already lost 100 QR and I didn't even make a deposit yet. Really pathetic. They should change their name to "Not Standard Chartered Bank".