The author is prejudiced. 1) There is now street number and elaborate address system. It will take time for people to adjust to it and use it.
2)I don't get junk emails so in a way positive. No VOIP - valid point there.
3) & 4) What can you expect. It is desert.
5) & 9) You have to be tolerant.

There may be flaws but the positive far exceeds the negative.