I went there yesterday to buy my son a bike. He chose the one he wanted and I kindly asked the assistant if he could; tighten the relevant nuts, inflate the tyres ect ect. We returned 15 mins later and thanked him and took the bike to the checkout. As i pushed it through the store i noticed the handlebars were loose and moved indepedently to the front wheel. So i took it back and asked him to tighten it. He tried and tried befroe admitting there was a problem inside !!!!
Ok i thought we'll take the other bike on display, same bike, same price. Unfortunately he informed me this had the same problem...without looking at it. He then informed me both bikes had a sterring problem.

I got angry....why put them on display.....why let me head to the checkout if he knew....

My son's 9. He got a little upset that he couldnt have a bike but he would have been more upset had he fell from the bike and ended up in Hospital.

I wont be back to LuLu. Poor poor poor servce.
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