hahaha if they really were selling crap they wouldn't be the most famous en best providers in the beautyindustrie now...and I do speak with REAL experience in contradict with mister "skdkak"...My friend has just opened a hairdresserssalon and they have provided all the quality and wellknown stuff she needed, including a very good hairstraightener (so maybe mister skdkak should take a better look at their website?) They were very friendly and patient and they even helped her with the growproces of her business..so she was more than fullfilled ofcourse...hope they keep up the good work!!