from what i gathered when i bought my new car was that most of the dealers here arent really that helpful ! The bank agents are even worst !! i was told at the car dealer that i had to pay X amount at a 3.99% interest rate over 5 yrs, but in actually fact when i went to sign the contract it was like at 4.5% + 1200 management fee ! just check and make sure before u sign anything !! they are abit not upfront on somethings.... i did most of the run around and had to pressure the dealer for the delivery of the car. :( haha anyway all was good experience and fun got a good laugh at the end !!