Am I right in guessing that (a) you *did* in fact receive an offer letter, which you signed and returned, but (b) you failed to make and retain a copy of it?

In which case, all your comments about them refusing to give you an offer letter are a bit harsh, in my opinion.

Yes, they may have made a bit of an administrative mistake by not leaving a copy with you in Malaysia, but you also made a mistake by letting them take the original document and not ensuring that you took and kept a copy.

If you now realise that you need a copy of the document you have signed (so that you can resign from your current job, safe in the knowledge that you have written proof of your new job offer), then instead of blaming QP, I think you should admit *your mistake*, tell QP that you didn't take and keep a copy, and that you should have done, because you now realise you need a copy of it, and that you would very much appreciate it if they would fax a copy to you or email a scanned in version of the original you signed.

I think if what I'm guessing occurred is in fact what happened, then admitting your mistake in not making sure you kept a copy and asking for one is probably the best way forward.

Best regards and good luck in your new job!

Serendipity