I would blame it on their training as well as a language barriers. I don't think they're lazy. I just think that they don't understand you but are trained to sort of just nod and be polite rather than take a few seconds to tell the customer that they don't understand and to please explain. I think they are stuck between a rock and a hard place. Meaning, they are stuck between pleasing the customer as well as their supervisor. Also, I agree on the fact that you get what you pay for.

Lulu cashiers always look like someone just ran over their puppy. I always tell them to smile and get them to laugh. Yup, my husband thinks Im an idiot. I've always believed that one great customer can help you to get through dealing with the other bad ones. The Megamart chain stores are awesome. They're so friendly. I think the nicest I have dealt with have been Crepeway and the shoe store Ninewest. The absolute worst, rudest place I have dealt with was Zara.