After contacting customer service today, I found out that Qatar is indeed blocking VoIP (including voice chat servers like MSN). This has been corroborated by several other sources at my place of employment and members of the Vonage forum. This is contrary to what customer service was telling us over the weekend: that the service outage was due to a loss of bandwidth. A QTel representativestold me that this is what they were told that they were as shocked as customers were. A Vonage forum member said a rep told him he was told to lie when questioned about the outage.
As an American citizen I intend to contact the U.S. Embassy about this as have several members of the Vonage forum. I hope other VoIP users will do the same and inform QTel of intentions to downgrade or cancel their internet subscriptions should the blockage not cease immediately. I know that, for myself, QTel is getting far more money from my internet subscription than from my trans-continental calls prior to activation of my Vonage line.
As a Muslim, if QTel fails to act, I intend to file suit against QTel in the Shari'a courts as the alteration of services without notification and the opportunity to cancel is a violation of divine injuctions regarding sale and contract in the Islamic Shari'ah (Religious Law).
After contacting customer service today, I found out that Qatar is indeed blocking VoIP (including voice chat servers like MSN). This has been corroborated by several other sources at my place of employment and members of the Vonage forum. This is contrary to what customer service was telling us over the weekend: that the service outage was due to a loss of bandwidth. A QTel representativestold me that this is what they were told that they were as shocked as customers were. A Vonage forum member said a rep told him he was told to lie when questioned about the outage.
As an American citizen I intend to contact the U.S. Embassy about this as have several members of the Vonage forum. I hope other VoIP users will do the same and inform QTel of intentions to downgrade or cancel their internet subscriptions should the blockage not cease immediately. I know that, for myself, QTel is getting far more money from my internet subscription than from my trans-continental calls prior to activation of my Vonage line.
As a Muslim, if QTel fails to act, I intend to file suit against QTel in the Shari'a courts as the alteration of services without notification and the opportunity to cancel is a violation of divine injuctions regarding sale and contract in the Islamic Shari'ah (Religious Law).
We remain patient. "And God is with the patient."