Timeline
About
Curriculum Vitae
NOOR MOHAMAD MOHAMAD HANIFFA
Mobile:00974 70389227
[email protected]
JOB OBJECTIVE
Over Twenty years of successful supply chain management experience. Proven strength in leading teams through continuous improvement processes. Excellent communication skills including key roles in negotiations, development of formal feedback mechanisms and cross-functional team building.
Personal Details
Date of Birth: 27th May 1973
Address: Ezdan ,04 Building 05,Flat 11 ,Doha , Qatar
Visa Status: Transferable VISA (16-03-2015)
Language Known: English, Sinhala & Tamil
Marital Status: Married
Contact Details: 70389227
PROFILE SUMMARY
• Over 20 years of experience in Strategy Planning, Operations Management, Administration, and Human Resources Management in the IT Industry
• Extensive experience in developing plans & overall management, supervision and implementation of IT Sales & Services
• Actively involved in developing marketing campaigns and handling cost saving initiatives in the processes
• Excellent leader with exposure in conceptualizing measures to optimize the resource / capacity utilization
• Adept at handling day-to-day administrative activities in coordination with internal / external departments
• Strong communicator with the ability to ensure execution of the time-bound deliverables
CAREER PATH CORE COMPETENCIES
Communication
• Serves as key participant in team meetings.
• Raises the company's visibility through involvement in local industry organizations.
• Confronts issues openly and quickly.
• Effectively communicates relevant IT-related information to superiors and peers in other practices.
• Tactfully communicates sensitive information.
• Handles difficult personnel situations directly, using appropriate discretion, HR advice, and respect for the individual.
Management
• Serves as focal point for all inter-office IT-related matters company-wide.
• Ensures that appropriate network managers are monitoring, analyzing and evaluating performance and working on resolution of identified degradation trends and problem areas (Performance Management).
• Ensures that support for around-the-clock information transfer, storage, and processing is timely, efficient and meets the service levels required.
• Assist with IT staffing and budgeting projections on a company-wide basis.
Operation Management
• Monitoring the operations related to human resources, customer care, maintenance and waste management securityPlanning effective control on materials and inventory, overseeing the maintenance warehouse building / components including interior utilities
Finance operation
• Monitoring the expenses of the units and developing a process to enhance profitability
• Overseeing tasks related to salary & payroll management & carrying out vendor merchandiser negotiations
HR management
• Identifying candidates on the basis of technical requirements and managing the appraisal process linked to reward management
• Conceptualizing & effectuating training & development initiatives for improving employee productivity
ORGANIZATIONAL EXPERIENCE
PC Pharma – Subsidiary of PCH Holdings Group of PC House PLC Ware House Manager since Dec 2012
Role:
• Supervising the overall management and day-to-day operations of PC Pharma & PC House
• Managing inventory accuracy through monitoring of daily warehouse activities, cycle counts, stock takes and audit of same to verify results.
• Handling the recruitment of personnel and identification of consultants.
• Coordinate deliveries with carriers.
• Training and monitoring staff in standard operating procedures and safe work practices, including new employee inductions and tool box talks.
• Developing & implementing the staff norms, performance appraisal and HR reports
• Accountable for implementing the evolving HR practices in the industry
• Driving the inventory replenishment process and generating revenue
• Responsible for streamlining procedures and preparing the SOP for smooth operations.
• Taking part in the community events, overseeing quality assurance and leading compliance functions.
• Supervision of all staff under direct or indirect control.
• Liaise with drivers, customers and warehouse personnel.
PREVIOUS EXPERIENCE:
PC Partner (Pvt) Ltd General Manager 2009 to 2012
• Increases management's effectiveness by recruiting, selecting, orienting, training, coaching, counseling, and disciplining managers; communicating values, strategies, and objectives; assigning accountabilities; planning, monitoring, and appraising job results; developing incentives; developing a climate for offering information and opinions; providing educational opportunities.
• Develops strategic plan by studying technological and financial opportunities; presenting assumptions; recommending objectives.
• Accomplishes subsidiary objectives by establishing plans, budgets, and results measurements; allocating resources; reviewing progress; making mid-course corrections.
• Coordinates efforts by establishing procurement, production, marketing, field, and technical services policies and practices; coordinating actions with corporate staff.
• Builds company image by collaborating with customers, government, community organizations, and employees; enforcing ethical business practices.
• Maintains quality service by establishing and enforcing organization standards.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
• Contributes to team effort by accomplishing related results as needed
PREVIOUS EXPERIENCE CONTD..
PC House PLC National Sales Manager 2006 to 2009
1. Led merger & acquisition of National Sales 36 Branches with over 200 staffs (valued at Rs. 250mn per month x 12 = 3000M )
2. Create and implement effective direct sales strategies and lead nationwide direct sales personnel (sales Technical and Services staff) toward achievement of corporate sales objectives.
3. Develop competencies and processes required to create an effective and efficient sales organization.
4. Provide leadership through effective communication of vision, active coaching and development while comparing sales results to goals and taking appropriate action to correct when necessary.
5. Provide sales management, budget control, compensation programs and incentive planning.
6. Ensure effective hiring, orientation, training, development and retention of sales and clinical education staff.
7. Provide supervision through field visits, observations and measurement of results to include performance appraisals and salary reviews.
8. Proactively identify changes in healthcare, delivery systems, and competitive pressures to develop and modify strategies and tactics accordingly.
9. Prepare monthly, quarterly and annual sales forecasts.
10. Manage to meet/exceed monthly, quarterly and annual sales forecasts.
11. Partner with the Manager – Corporate and Strategic Accounts in the development of key customer relationship management.
12. Negotiate purchase agreements with the assistance of Hospital Account Managers.
13. Establish effective relationships and collaborations with other departments (Marketing, Finance, Customer Service, etc.) to address key business issues and opportunities.
14. Maintain competitive knowledge to create and adjust sales strategies.
15. Attend clinical meetings, seminars, and conferences as appropriate.
ACCOMPLISHMENT:
• Hold the credit of achieving target matrix of 99% as assigned by top management.
• Successfully assured swift resolution of customer / user complaints in a professional manner
• Significantly enhanced the productivity by educating staff and streamlining work procedures.
PC House PLC Deputy National Sales Manager 2004 to 2006
PC House (Pvt) Ltd Accountant 2002 to 2004
PC House (Pvt) Ltd Account Executive 2001 to 2002
PC House (Pvt) Ltd Asst. Warehouse Manager 2000 to 2001
Nihal Brothers & Company Sales & Marketing Executive 1996 to 2000
Darley Butler & Company Sales representative 1994 to 1996
Swadeshi Industries Sales Representative 1992 to 1994
PROFESSIONAL QUALITIES
Leadership
• Challenges others to develop as leaders while clarifying roles and responsibilities.
• Pursues excellence in all aspects of business.s
• Possesses the expert knowledge to identify opportunities for change and the ability to convey the need for change.
• Builds expert knowledge in our industry and conveys knowledge to others.
Teamwork
• Evokes creative and innovative thinking from team members while helping them to bring their ideas and career plans to fruition.
• Helps to determine new, creative ways to employ teams on projects and distribute responsibilities.
• Works across practice to share lessons learned and best practices.
Client Management
• Anticipates internal clients needs and proposes alternative business solutions.
• Continually seeks and capitalizes upon opportunities to increase internal client satisfaction and deepen client relationships.
EDUCATION:
G.C.E Advance Level
PROFESSIONAL QUALIFICATION:
• Diploma in Business Management
• Diploma in Project Management
• Diploma in Computer Studies
• Diploma in Certified International Supply Chain Professional (USA)
• IT Skills: MS Office, Windows and Internet Applications
I do here by acknowledge that, the above stated information are true and correct for the best of my Knowledge.
Best Regards,
N.M.M Hanifa
# 70389227
