kumarrajshridhar

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KUMAR RAJ SHRIDHAR Mobile: 09819575616  E-Mail: [email protected], [email protected] ~ Senior IT Professional ~ Project Management / IT Infrastructure Management / Networking Adopting a pragmatic approach in improvising on solutions and resolving complex business issues CAREER SNAPSHOT “Technically Sophisticated Professional” with nearly 10 years of career reflecting strong leadership qualifications with hands-on experience in Project Management – Telecom/IT, IT Infrastructure, Security & Networking Operations, System Administration, Technical Support and Team Management. Adept at analyzing information system needs, evaluating end-user requirements, custom designing solutions, troubleshooting for complex information systems management. A technocrat with expertise in heading and managing projects on installation, maintenance, IT infrastructure development and technical support. Adept at administering, implementing & maintaining security through a methodical approach & security tools. Key member of systems management team to implement pragmatic IT infrastructure strategies and plans designed for maximum return at lowest possible cost; achieve strong ROI (Return on investment) and TCO (Total Cost of Ownership). Well versed with handling Avaya Server S8700 & Dialer – Telecom Equipment. An effective communicator with exceptional analytical, technical, negotiation and client relationship management skills with the ability to relate to people at any level of business and management. Skills Included: Tactical Planning Project Planning & Management Service Design, Delivery & Management Business Continuity Networking System Administration Security Planning Customer & Vendor Mgmt. Functional & Risk Analysis Team Development & Leadership AREAS OF EXPERTISE Project Management  Planning project activities viz. scoping, estimation, tracking, change management, delivery management, post implementation support.  Conceptualising plans for new infrastructure projects & rolling out standard networking / configuration templates.  Implementing project plans within preset budgets and deadlines.  Monitoring offshore delivery management for technical deliverables of concurrent projects.  Overseeing installation & configuration of OS, RDBMS and application software under multi-platform environments, deployment of servers, network, etc. IT Infrastructure Management  Ensuring application of & compliance with the company’s policies in administration of IT Infrastructure / Facilities after review of new hardware and accessories.  Assessing IT requirements of the organisation in terms of software, hardware and other peripherals / products, and handle procurement of the same.  Streamlining operation procedures and advising management to adopt modern techniques, which help organization to maintain flawless system.  Attending day-to-day hardware breakdowns; manage preventive maintenance of the computers Security / System Administration / Networking  Assessing organisational requirements for security & implementing security software systems against various attacks; executing backup strategy, ensuring scheduled / unscheduled backups.  Developing Security Processes and Procedures as per standards and best practices; ensuring compliance to information security policies.  Designing backup strategy, ensuring scheduled / unscheduled backups as per the backup plan.  Responsible for user management/ server maintainers/ web server/ mail server, etc.  Installing and configuring server operating systems, application software, anti-viruses & hardware, inbound and outbound campaign in AVAYA /Dialler, etc.  Managing disk space, user profile creation and user rights management.  Handling the network infrastructure LAN/WAN, migration & configuration of client workstations. Technical Support/Troubleshooting  Installing & configuring network devices and other software / hardware devices.  Assigning user nodes to various devices installed and networked, handling allocation and protection of user rights, as per company’s policies.  Extending high-end technical support on various servers and ensuring high customer satisfaction levels through prompt redressal of their problems.  Implementing effective customer support systems, helpdesk and their management. ORGANISATIONAL SCAN Since 09 Aug 2012 – Till date CAPGEMINI as Senior Consultant network and security Key Deliverables::  Determine Client Requirements providing the adequate solution  Preparing network architecture and design as per client requirement  Implementing RFC (Request for change)  Implementing new network policy which enhance client’s security  Supporting to L2 and l3 teams in critical issue  Dealing with external client for performance enhancement  Preparing reports for management (MIS reports)  Implementing and diagnose in CISCO router ,switches, firewall  Implementing policies in Router ,Swithes, firewall and ironport web as well as in email gateway  Working on security products like (ASA , check point, juniper, fortigate Fiewall,ironports)  Switches 6500 series and 3750 ,2950 and exstreme  Implementing routing,new links p2p, MPLS, internet links Nov'10 – 17 july 2012: Reliance Integrated Services Pvt Ltd. in Infrastructure Operation- Technology Key Deliverables::  Determine Organizational And application Requirements  Data centre architecture design includes LAN&WAN ,Storage(NAS,SAN),feasibility for new product  Data Security planning includes gateway level ,distribution level, access level  Data protection planing includes High availability for storage device and backup ,purging plan  Planing for achieve 100% uptime  Preparation BCP(business continuity plan)  planing for optimal utilization of resource  team Management and configuration management  Designing a Managed environment (proper monitoring tool)  Deploying network services  Planning, Testing, and Piloting Deployment Projects  Support Policy  Planing for P2v ,P2P, V2P virtualization (VM ware or Hyper-v)  Notable Attainments:  Significantly implemented Hyper_V,3G video streaming Project ,gateway level security using fortigate  Product evaluated vertica,CA applogic,Hitachi storage  significantly implemented data centre project (from power supply ,DG,cooling, rack selection,lan and wan designed , storage planing ,disaster protection(FM 200), security(includes cctv &access control) etc) Oct’07 – Oct'10: Eureka Outsourcing Solutions Limited as Deputy Manager - Technology Project Overview: Planning the methodology for shifting entire center to new location Key Deliverables:  Administering operations related to data center infrastructure development & server room designing; building infrastructure of data center including of all necessary requirements such as power supply, arranging cold aisle and hot aisle, DG supply, UPS supply, etc.  Executing ISMS and ISO: 27001 security policies; implementing the security policy as per process requirements.  Conceptualising the methodology for shifting operations including hardware, network, data, server, telecom etc.  Interfacing with management for development of new methodologies.  Dealing & liaising with the respective vendor for executing the plan.  Responsible for cost negotiation before executing plans for the organisation.  Prepared new setup for 1200 users with proper routing and server policy with given budget. Notable Attainments:  Holds the distinction of developing process for ICICI Prudential, Tata Mutual Fund, Emerson, angle broking etc.  Accountable for adding more security to the network with limited access and mass storage blocking.  Stellar in delivering 99% uptime month on month to the organization; enabled HSRP in the core switches to get 100% update & uptime  Initiated OPEX System to run the operations without working capital. Jun07-Oct’07: Adventity. as Executive-Technology  Configuring pix firewall and cisco router  Maintaining and configuring Nortel switches  Creating vlan and filter on vlan • Ethernet Routing Switch 5510-24T (L3) • Ethernet Switch 425-24T • Cisco router 3700 Nov’05-Jun07: Godrej Upstream Ltd. as Senior Officer Technology Key Deliverables:  Implementing the technical plans prepared by senior; providing technical details to sales and non sales team.  Configuring Contivity 1700 firewall and Cisco pix515, 520 & Fortigate 350.  Maintaining Exchange Server 2000; implementing new policies in exchange server as per company guidelines.  Handing IMSS and applying policy as per client request; working on ISMS and ISO 27001 security policies.  Working on Avaya System (S8700) i.e., creating agent login id, assigning rights to user, etc.  Administering switches like Nortel and Cisco entailing: • Ethernet Routing Switch 5510-24T (L3) • Ethernet Switch 425-24T • Passport 8006 (L3 switch) • Cisco catalyst 3750 • Cisco catalyst 2950 • 1700 series (1721) • 2800 series (2821) • 3700 series (3725)  Creating VPN tunnel, configuration of new router, new link termination, adding ACL, etc. Notable Attainments:  Developed & streamlined process developed of Goair, Rediff, etc.  Significantly implemented floating route to get 100% uptime in the links.  Accountable for implementing: • Security software to get 100% uptime (anti-virus, firewall, etc.). • WSUS to provide 100% uptime with zero cost Sep’04-Nov’05: Allied Digital Services Pvt. Ltd. as Customer Support Engineer Key Deliverables:  Working for about 900 clients’ network containing assembled P4, P3, Compaq and Dell PC’s.  Creating users and granting respective permissions as per the policies on Win2k Servers and Win NT Servers.  Installing & maintaining different types of the printers viz., Epson DMP, HP DeskJet 970CXI, 610, HP LaserJet 2300N/3030 and Brother MFC 8820D Network Printers.  Overseeing maintenance of switches like D-link DES-1024R, DES-3250TG Cisco Catalyst 2950 and Catalyst 3750 & Routers Cisco 1700 Series.  Ensuring prevention for spamming mails using Sybari anti-spam software and for patch management - Easy Patch software & SUS.  Maintaining 100% hardware and software inventory as per process technical requirements. Notable Attainments:  Successfully resolved problem of oversized PST in Office 2000. PREVIOUS ASSIGNMENTS Jun’03-Sep’04: Active InfoTech as Hardware/Network Engineer Sep’02-May’03: Answer Computer Pvt. Ltd. as Hardware/Network Engineer PROFESSIONAL QUALIFICATIONS  ITIL  DCHMNT: Diploma in Computer Hardware Maintenance & Network Technologies  CNT: Certificate in Network Technologies  CCNA: CISCO Certified Network Associate ACADEMIC CREDENTIALS 2007 Masters in Business Administration - Information Technology from Sikkim Manipal University 2001 Licentiate in Computers hardware Maintenance from Maharashtra State Board of Vocational Examinations PERSONAL DOSSIER Date of Birth : 12th September, 1978 Residential Address : Shri Krishana Bhavan 3rd floor Room no 12 B/H TMT bus depost Lokmanya Nagar Pada no 3 . Thane 400606 Languages Known : English, Hindi, Marathi and Kannada Passport Status : K5633165 from 05/11/2012 to 04/11/2022
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