COUNTRY CLUB , QATAR - Unprofessional/Undependable

In a country that has a lot of potential to attract people towards the travelling/tourism industry - one requires qualified, determined human resourcing of a certain standard and simple marketing strategies to manage an organisation that caters to the above. Unfortunately, the Qatar branch of Country Club clearly suffers in all aspects.

Happened to come across their advertisement and following a phone call - the admin/marketing members started playing pranks on the phone. Still being patient enough to give another chance, visited their branch near the bank street. The office was filled with immature, unseasoned staff absolutely unaware of how to present themsleves and market their services. Even communicating in english was a problem. This clearly shows symptoms of an organisation that employes unqualified, unmotivated staff that are definitely underpaid;survives on one-time customer fees and is not dedicated to serve public effectively. This speaks of how the top level management also views this industry.

Oh yes, received the same call elaborating on the 'free gift voucher' and decided not to even venture into their office again for any presentation whatsoever. If scrutinised on the web, the maximum number of negative reviews about an organisation related to travel/tourism is for 'Country Club'. The number of people dissatisfied and angry are innumerous and growing.

Mr. Rajeev Reddy & Sons need to ramp up their brains and do a serious brainstorming before their organisation becomes short of being an actual 'Counttrry' Club.