How to uninstall this annoying antivirus?
By kallivalli •
Good morning friends,
while i was visiting a site suddenly an antivirus software (SECURITY SHIELD) installed in my computer in volunterly.And it started to rule my pc,and i cant even open a document ,every second the alert message comes like " trojan found,recommented to activate buy the software" , or continue unprotected."..its annoying like anything.every seconds the pop up comes and make me mad.
i tried to uninstall the software from controlpanel,but there is no such programme file of security shield is seen.i already have a geninue version of mcaffe .
please please help me to uninstall this headache from my p.c.
Start your computer in Safe mode.
1. click - start menu -> type %temp% enter
2. Delete all the files in the "temp" folder
3. Delete all the files in the "temporary internet files"
4. start menu --> type "msconfig" enter
5. Disable any suspicious start up entries from the list.
6. Restart the computer.
Hopefully your computer will be working normal , then reply here , i will tell how to remove those entries form registry permanently.
Thanks & all the best
Here are some other alternatives:
- Download free software called 'Malwarebytes', install, scan and clean the virus.
- Download free software called 'McAfee Stinger', scan and clean the virus.
- Lastly, scan and clean using your McAfee Antivirus
Do all the steps, hope these will help to clean the virus, Good luck!
That trojan is telling you kallivalli. However, go with the suggestion of jamos.
go to safe mode, run system restore. then select the restore point last month or any previous weeks which your computer is in good condition.
buddy, go to safe mode, then system restore, select the restore point DATE which your computer is in good condition. gudluck!!!
Do what JAMOS said..
By the way...Do u use the ADMINISTRATOR account to login to the computer? if not then u can the Admin account to login and remove that Antivirus or use the safemode if u were using the Admin account already.
System restore can also help you..if u knw the date when the virus attacked..
Have you tried System Restore? When there's something wrong with my computer, this has always been the best way for me to solve any problem. Select a restore point (such as yesterday or last week when your computer was working just fine)and everything would be okay afterwards.
This link might help you: http://www.spywarevoid.com/remove-security-shield-securityshield-removal-steps.html
Or run in safe mode and make a full scan of your PC using your Antivirus Software.
The link below explains the issue and has to steps on how to get rid of the virus. Print all instructions if you can before attempting the fix .This way you can refer to them even if you have to shut-down and restart your computer....
http://www.bleepingcomputer.com/virus-removal/remove-my-security-shield
I suggest that before doing what I'm suggesting below , using a different non-infect PC/Laptop>>> Go to Google >>> do a search on the "Security shield anti-virus" and you'll find tons of forums that will walk you thru how to get rid of this. Keep in mind the file name like sdfertweg.exe keep changing but the underlying malware is the same
The fix recommended by Jamos will not work in this situation either.Its sitting in the registry and will continue to change its .exe name to XXXXXX.EXE every time the system is rebooted.My laptop was infected by a similar.Its a root-kit virus and these are particularly nasty. The good news is, its not all gloom and doom.
FYI - in addition to Malware bytes that s mentioned below,you will also need a Registry cleaner that will first delete the malicious registry entries.Any of the forums that you find after the Google search,that have a walk-thru of the fix will also have a link to the Registry cleaner required. So that said.....
1) Go to download.com ( or CNET.Com and then the downloads section)
2)Download Malwarebytes software.
3)Install it and run the update first to update its malware definition list
4) Once installed- run a FULL system scan with all diagnostic options within the software turned-on.
5) Once the scan (which may take a couple of hours)is compete ,and it presents the list of virus's/malware if found just follow the default steps recommended by Malwarebyte to delete them
All of the above should be done in safe-mode.
I'm not a I.T guy but these were the steps I followed to get rid of the infection.
Once again....you will need to find the registry cleaner that will specifically delete the malicious registry entries in addition to Malware Bytes.
thank you jamos, let me try that..
iam not a computer expert..i hope i could find a solution with your help
That is not anti-virus software, that IS the virus that faking clearing your PC.
It happened to me once.
What you can do is to google it and you will find a forum that teach you step by step on how to delete it manually. Anti-virus software can't clear it.
Don't worry, this 'problem' is very common.
Just follow the instruction from that forum.
Good luck!
this software is not seen in controll panel, if so i would have uninstall from controll panel.
You cant uninstall that in control panel. It will try to hide itself but you can find it in your temporary folder with usual name as e.g. weq23123EQ.exe.
What you have to do.
Boot in safe mode.
Run msconfig
Go to startup
Look for any program which is not associated with microsoft or any other known software. Usually its in the local settings temp folder location
Uncheck it. Then find the folder location and delete it manualy.
Try to reboot.
If it did not work, try to post here again and we will try to solve your problem.
Go to
Control Panel
click on Add Remove or program
scroll down find this application in list and click remove.