Customers satisfied with Q-Tel? Really?

ummjake
By ummjake

Having four grad students from QU conduct a customer service survey on Q-Tel customer satisfaction is like the blind leading the blind...

http://www.thepeninsulaqatar.com/qatar/155808-customers-satisfied-with-q...

By Rayz donttry• 16 Jun 2011 01:39
Rayz donttry

far more better than vodafone

By nomerci• 15 Jun 2011 21:55
nomerci

lol, they are actually making cold calls and try to get a review from people on the phone.....Seriously, who is going to say what they really think?

By happygolucky• 15 Jun 2011 21:48
happygolucky

No comments..

By flor1212• 15 Jun 2011 21:33
Rating: 4/5
flor1212

I am here for four years and really very seldom to deal with any Qtel CSR when I visit a Qtel office. Because I find the old CSR's very unaccomodating or perceived to be unaccomodating. But when they hired Filipinos in their new space in Landmark, I find them helpful and cheerful.

And if you look at the adjacent Vodafone space, a lot of Filipino employees are there and always on smile.

Just an observation! My opinon only!

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