Qtel offer
By jackderiper •
dear guyz...
30th of December I got the qtel adsl line (1mbps)... today i have recieved a txt massege and it says that my qtell bill for january 289.61 riyal... how come such a amount since am not using land line n since i apply when the service was free for 2months ( offer ) ... Please to whome i want to contact regarding this matter .... if I go to any qtel outlet, can i solve this thing...
Thank u in advance...
sure cntact Q-tel in well advanse they have to solve this case
it happened to be also. Last year sometime in August , the promo was very clear if you are going to subscribe for 1 year. then suddenly they charge my account on the first month.
contact qtel branch which is near to your place..
just call 111
but no not worry as some tald you it for nex month
as well as some connection fees
I guess there will be 200 QR for installation charges for landline phone, they did in my case and I was like....ohh wrongly cought!! had to cough up this sum.
However ADSL is free!!! (for 2 months only)
Thanx for all the comments ....
contact Q-Tel br.even in Lulu
i had experienced this issue. the bill notification you have received is for the next month in advance. anyway, you may confirm with qtel.
While you're there, apply for eQtel so you can check your bills online and see what services you're paying for. I'm assuming that you've paid a connection fee on this bill.
Go to any of the Qtel outlets and discuss the issue with them. It is the best way to settle it.
am new to here .... I live in Madinat kalifa south area... I dnt know where is the main branch .. if i go to outlet where is in lulu or landmark.. is that ok?
thanx
YEs, go to QTel main branch and file a complaint.