NICE WATER!!! sucks!!!

kimber
By kimber

We are so disgusted with NICE WATER COMPANY http://www.nicewaterqatar.com/contact.html !! Their delivery crew are bunch of liars and possibly lazy too.
They normally do miss call on us then we open the gate for them. Sometimes if the gate is open they come directly to our door and knock. Today their delivery crew missed call and my husband went out to open the gate and check on them but they're not there so he waited outside for about 15min.
After that we made a follow up call and the operator told us that the delivery crew knock on our door and nobody opened so they left. We made another follow up on the number provided by the operator but the guy whom I spoke to seem backing up his crew's declaration instead of resolving the issue and no delivery happened.

DON'T TRY THIS COMPANY OR YOU MIGHT SUFFER THE SAME HEADACHE dealing with their delivery crew @!@#!@#$@#%@^$

By ashikhsalam• 21 Oct 2020 15:09
ashikhsalam

Everyone shared their experiences, I would say, NICE is very good so far. We are using from 4-5 years and they did not cause any issue unless one time for a missing bottle(later they rectified gently). Anytime I forget to keep the bottle outside, they deliver on another day on my request and remind very gently to keep the bottle on the day scheduled for me. Deliver on time, cheap price, low sodium. What else you need! It is our responsibility to keep the bottle with coupon out of the door. If we forget,well its our problem. I think, it is not fair to put the blame on them for our mistakes.

I may change my review anytime if i had any bad experience. But, so far, they are very NICE!

By tinhorse• 20 Oct 2018 10:45
tinhorse

This company full of rubbish mentalities. when I sent a request for new coupons by my company email, they made problems for me with my company's top management because of immoral sick mind of their manager - AFZAL AHMED - i will not keep silent and will share it every where for every body to know their reality.

By vinodprabhakaran• 29 Apr 2018 10:51
vinodprabhakaran

You cant get NICE water except their delivery team...if you buy from any other brands ,they will not refill,...this is the major issue.,,,,,

By smiasa• 23 Mar 2014 12:24
Rating: 4/5
smiasa

very bad experience with this company , don't try , if they work 24/7 it is not our problem it is a company problem must bring a lot of labor and drivers to make a good service

By Master Mind• 9 Sep 2013 13:32
Rating: 2/5
Master Mind

I AM ALSO USING THIS WATER,I DIDN'T FACE ANY PROBLEMS YET,IF U R LAZY,JST KEEP THE BOTTLE OUTSIDE WITH COUPEN,THEN THEY WLL DELIVER THERE.SO NO NEED TO KNOCK UR DOOR ALSO WAITING U.....THAT PEOPLE ALSO WORKING MORE THAN 10 HRS.........DON'T TELL LIKE THAT..........

By rampurkalaxman• 9 Sep 2013 13:08
rampurkalaxman

We have been using them for 2 years now, never had any problem. In fact we changed house twice also recently and service resumed seamlessly on the new apartment, although it took 2 calls to get it done. We just leave the bottles outside the door with coupons and water gets delivered without issue.

By RADIUS• 9 Sep 2013 12:47
Rating: 5/5
RADIUS

those delivery boy are working 12/6 days house to house, once you missed to open the door in a minute they will tag you as lazy costumer.

By lion1980• 9 Sep 2013 12:15
Rating: 4/5
lion1980

It happens.... Well they could have given a missed call to the wrong number, and knocked on the wrong door!

Take it easy! :)

We have had worse experience... once one water delivery guy started banging on our flat door with the water bottle, although there's a door bell, just cos' we missed to keep the coupons outside.

We thought there's someone outside trying to break into our home.

Anyways we stopped the delivery and depending on our nearest grocery for a better service!

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