Hala Card - Problems

northernlad
By northernlad

My Hala card has stopped working, and now says SIM registration inn my phone. It says the same if i put in other phone. I had just topped it up with Qr100, and I have lost all my contacts.

Anyone know what might be wrong? Can Qtel replace it?

By fhranzis067• 21 Jun 2009 10:05
Rating: 5/5
fhranzis067

may i ask, where are your contacts? are they saved in your phone memory or sim memory? if on the sim memory, better to go to any qtel branch office. if not, maybe there's a problem with your phone, try to send it to any professional and license service center.

By BASSAM KHALIL• 20 Jun 2009 15:39
Rating: 5/5
BASSAM KHALIL

go to any qtel outlet and they will surely help u

By nicolidus• 20 Jun 2009 07:11
Rating: 5/5
nicolidus

Visit one of the Qtel outlets and speak to an advisor. They should be able to replace the sim card and they will have a record of how much credit you have. As for your contacts, most new phones store contacts on the phone rather than the sim so you should be ok. If not, buy a sim reader or sim backup and connect to your pc - you should be able to at least retrieve your contacts this way.

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