Loans with Mashreq Bank qatar
You have to think twice, if you are planning to apply for a loan with mashreq bank. They will call you again and again. And once you agreed, they will take agres to process the loan, and ultimately, unacceptable coustomer service. I have my own experiance where i have applied for a car loan in October 2015, and they took nearly 1.5 months to get the approval. They asked many documents, other than Salary transfer letter. (Normally other banks asking for STL only) I had to vist the bank more than 15 times, to get it approved. After approving the loan, they issued the LPO to the Car company and until 3 months they didnt activate my loan. I have sent many emails to mashreq bank (I have copies) and i have spend hours by talking to coustomer care hotline. Non of those "so called" coustomer care assistants helped me. What they told is " they cant access my system, only my Agent can answer those questions. What a stupid answer from coustomer care. And My Agent (who was really working hard to get my Loan approved) cannot answer my issues. Since everything process at DUBAI. So thats there answer. The loans processing at dubai. Well. After 3 months later. Day before yesterday, they had approved my loan and finally had deducted 2 installments at once ( nearly 3000 QR) + an Insurance fee of 1600 QR. How damn they can deduct simply. They took 3months to activate my loan, which is not my issue or, delay. And my monthly installment is including insurance charges also, then how dare they can charge insurance again.I started calling again and agin to coustomer care, Visited Ramada Branch,and no one knows what has happend. They give the usual answer, "Speak to your Agent".. I told you she dont know what's been done by the system. From where i can find the reason? do i need to vist Dubai to get answers to my questions? Hell no.. This is the worst bank i've seen in my life.
You should know how to manage your finances without simply driving your new car like no other business.
Lucky Luciano, i didnt wait 3 months for the loan. They took 1 month to offer me the loan. Actually i got the car within 1month. But the loan activated after 3 months
Take lift with your colleagues ...............
Buy used car when you have cash ...............
Remember at bad time . They will help you as well.
So proceef. I am having banking with them since long time.
I did also with them in 2015 oct . Yes for approval they are asking so many documents.
But they are flexible and having so many options.
I am satisfied.
Go to customer service TV roundabout and ask they will explain you all.
thank god, i did not go that bank
why u not tired another options ,like a personal loan from mashreq , other banks ..
What an Idiot you are to wait for 3 months for a car loan
Still i dont have answer, why they have deducted this much ammount. My account balance is Zero now. and They had charged a penalty also. (For their delay, do i need to pay penalty?) Now i dont have money for my expenses. Wallah this is how they treat their valued coustomer.