Need support

Hello everyone here.

I was in transit and was provided with hotel accommodation outside the airport. Upon my return to immigration they denied me back through. They said I have a travel ban. They told me to go to the civil courts Sunday. I don’t know where it is or where do I go or what do I do. They wasn’t helpful. I’m here with my wife and two babies under 3. Please if anyone can give me some direction to what I should do. I would be most grateful

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