Hala charges

Call charges for Qtel’s Hala prepaid
service will be slashed from today as part of
a massive overhaul. Customers using the payas-
you-go system will benefit “immediately”
as the changes will go live from today, sources
have told The Peninsula.
In the most wide-ranging set of enhancements
since the Hala service was launched in 2000, call
charges will be dramatically reduced and a range
of new services introduced.
Qtel is upping the ante with a wave of promotions
and special packages to face competition
from Vodafone Qatar, which will start operations
in March 2009.
The changes follow exhaustive surveying
of Qtel customers and the recent success of
“packages” targeting Qatar’s multicultural
expatriate communities.
During the summer and Ramadan periods,
more than a million people benefited from the
range of offers, including cheaper calls at night,
which comprised the most diverse Qatar-based
customer campaign in the company’s history.
As the entry of the second mobile service provider
gets closer, customers can expect many
more special promotions and price wars in
the near future.

source - THE PENINSULA