Difficult People! God bless you QL

In every work situation personality conflicts arise. This isn't limited to the typical office environment; anywhere a group of people is expected to work together, there is always a chance that one or more difficult personalities will be part of the group.

We all have moments when we react in a hostile manner, are indecisive or feel unwilling to be flexible on an issue, but people who are difficult by nature are consistently troublesome to deal with. The only way to cope with their impossible behavior is to learn how to minimize their negative impact in most situations.

Read more----> http://ohp.nasa.gov/cope/a_diffpeople.htm