Why cant i add people on MSN messenger

For some reason whenever i add people on MSN messenger, i cannot chat with them since they appear offline all the time. But when i call someone to come online, they say that they already are but they cant see me online.
In short, i cant seem to be able to add people and chat with new folks anymore
WHY IS THIS?
this is the case with abt 4 of my frnds

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Why cant i add people on MSN messenger

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