VODAFONE scam
Hi all,
Just to give you heads up of what might happen to you if you use Vodafone Flexi Plan. I had been charged an amount of money on my credit card by Vodafone only to be ripped off by it. The amount was never credited to my account balance and when I called the call center, they assured me that it would be sorted within 48 hours.
Guess what, it's been 2 weeks since my card was charged and two 48 hours after the call with the center (with a follow-up call in between), and yet nothing... absolutely nothing.. has been solved.
I understand that it's a new network and may need more time to establish a smooth professional service, but at least don't assure customers something they cannot provide.
Please note that this is only ONE of the many unsolved problems that I'm currently facing. If I hadn't got this easy-to-remember number, I would have not gotten myself into this stressful situation. I'm doing everything in my power to keep this number while it seems Vodafone is not taking customers' complaints seriously.
C'mon Vodafone Qatar, you can do better than this. Don't ruin the image of VODAFONE worldwide.
Does anyone face any similar problems?
Thanks for your time,
S
;)
Vodafone will provide service better than qtel and cheaper . they just start
and you can call international call with 0.5 QR
justt wait one year
My issue has now been solved. Thanks to Rohit and Mihaela. They followed up with my case and compensated with some complimentary bonus credit while solving my problem.
i miss lot of calls, i put adds on newpaper and used vodafone number but whenever some one called me it says network busy...
anyone experienced same problem?
nope.. nothing. i called them last night and they're still 'looking into it'.
Well, guess what VODAFONE QATAR, keep LOOKING until you lose all the customers!
really?but this company has a big name worldwide...i can't believe they fail on this part..
i have problems with calls, before it was for the international calls , now its also for local calls !
if one buys the HTC Magic from Vodafone, can i use a Vodafone prepaid sim or the phone comes with a "flexi-plan" ?
HI Odeifer!!!.
Vodafone Qatar has a page on facebook, talk to one of the three admins, and they will solve ur problem. Whenever I had a problem, I called them and my problem was solved. If not, I talk to one of the admins, they get my number and my problem is solved within a few hours :).
Practice makes perfection. Perfection is impossible. So why practice?
hope they've sorted all your troubles till now!
well they have a page on facebook. Tell one of the moderators there and they will help u. :)
better use vodafone red, so far its okey with less hassle
If only I had a Riyal for every Vodafone bashing thread..
Why not use the Vodafone Red, or switch to it. With that i haven't got any credit problems at all.
"Everything is okay in the end, if it's not ok, then it's not the end."
"When one door closes, another opens; but we often look so long and so regretfully upon the closed door that we do not see the one that has opened for us."
same here..
i am at 48 hours now.. if not for the ETR number, it would have been bye-bye vodafone 48 hours ago..