Toyota service, why are so slow??
By complainer •
Toyota service in the Industrial are are so slow. my car is there for 10 dayes for replacing two pampers . it took them three days to get acceptance from insurance company . and other three days to start the job after receiving the acceptance .and other four days to excute the job. then today they told they need another new three days to fix the light fittings. i will not deal with toyota service again. i will repair my car in another private workshops . the cost of renting a car for these two weeks will cover any extra cost from any other workshop in addition to the disturbance
complainer,
Unfortunately, the Toyota you describe is pretty much the trend in Qatar. Nobody cares as no one owns the business and all are here just for the money!
Harsh reality that has the consequences we all live here!
As mentioned by The Shak, WASTA (http://en.wikipedia.org/wiki/Wasta) is still what rules here.
can anybody recommend a way to transfer my complain and my very bad impression to Toyota giving them the feedback of their work in service centers?? now iam writing to Toyota global and to Toyota head office in Qatar . is there anything else??
it is not fail to generalize that everything is running slowly in Qatar. i got my police report for the accedent within five minutes. also i got my insurance letter to Toyota within fifteen minutes. but i totally agree that there is no planning in Toyota. they dont care how much problems they will cause by this manner. iam going to have my annual leave next week . i need to renew my istimara by that date all this will be troubled . when i gave them the car they told ten days. now they tell three more days. if from the begining they said 13 days i would not accept
they suck when it comes to service! they are not planned to service the huge number of toyota cars sold simply because they have no planning! they work with a trader mentality not like a real toyota dealer. I heard soon some1 else will be taking the dealership of toyota in qatar and i so agree with them ....
you have to make a good relation with someone working there , he will support you and your car will be finished in less than 2 days .
me too, i just put it, in its sad context!
NIC I was trying to stick to the topic..:)
MBK,
I said everything, not only cars!
this is Qatar and pretty much in all GCC!
pampers? did not know cars used pampers? Do you mean bumpers?
Yes NIC is right when Insurance is involved everything is slow with all makes of cars..:(
A thread as per your user-name requirements..:)
its not about toyota, its about qatar, everything is slow with lousy service!
go ahead to other garage