Is there any service center worse than TOYOTA

Being very busy and being the largest vehicle dealers and also being the main player in the vehicles market doesn’t give them the right to give us this poooooor customer services. Since I purchased my Prado one year ago, I am facing difficulties every time I plan to go for service, not to mention it’s the most expensive service you can get in Doha. Finall, I had to deal with the industrial area main service center to fix a new pumper, which was a nightmare.
I will try to be constructive and mention professional criticism (I waited a whole week after my experience with them to be fair and not biased):
• The accidents reception is not clean nor organized at all,
• The supervisor never gives you full attention when talking to him or processing your documents as he is busy in answering the phone calls or talking to another 2 mates or customers,
• They are angry of the workload and advise customers not to buy Toyota again,
• They give promises which never met, swear to God that they will call you in 15 minutes and never do in 2 days even,
• All my documents and job card were lost (I knew that later) which led to one full week to fix a pumper (no other work needed),
• Payment day, I got 100 riyals discount, no comment
• I had to pay everything even before I checked my car’s status.
• The room I had to wait in untill they bring you the car, is xxxx (can’t find the word to describe how horrible it’s).
• At the end they stole a perfume bottle and broke the plastic in the back door.

Customer is always a customer (won’t say always right) deserves attention, respect, smile, and clean place to complete his job in.