Thai Snack's Services Sucks
I have accepted Qatar's lack of hospitality services but at Thai Snack the guy at the cashier (bold with glasses) is the rudest of them all!
Came for lunch at 12.00pm (and was not yet crowded) and ordered 3 uncomplicated dishes, it took 25mins to get the food which was incomplete - one dish was totally wrong and they had to exchange and the veggie never came. We've asked over and over again and the reply was "on the way"... 45 mins later the veggie came. Fine.
When paying at the cashier, I mentioned to the boldie with glaases that today the food came late and it was not complete and his response in the most sarcastic rude so un-thai ways was "Do you know why with a sarcastic look..there's a lot of people" He had the guts to tell a customer in that manner and I go to Thai Snack at least twice a week and I paid almost QR100 for 3 dishes and two drinks with a service that sucks!
Just because they are popular and one of the only Thai places in town does not mean that they can be extremely rude to customers thinking they can still have "other" customers coming and their business will survive!and in the meantime we have to tolerate that kind of service?
My resolution now is to just stop going there! I urge any Thai out there to open another Thai restaurant with the famous Thai hospitality!
Yes, it's good, you hijacker!
The Chinese restaurant there, Chopstix is also good. Must find out when the all you can eat buffet dim sum. Went there once but forgot which day...
/Me bad.. joining the hijacker in hijinks!
*****************************************
Beauty lies in the eyes of the beerholder.
eagle have you been to the malaysian restaurant at the Holiday Villas hotel? I hear it is good?
-----------------
Can We Fix It?
Yes We Can!
loooool that guy with the glasses is hilarious, the first time i saw him he remembered me of one of those japanese anime cartoons resturant dudes.
i like the place, i mean the food is fine, the prices are good, and the atmosphere is totally Thailand.
Pad Thai in taichi is so yikes eagle .... more like noodle soak with oil and sweet soy sauce ...
Never had any problems with their service but then again, always either have something to read or company to chat with - so no problem waiting. Food's great and prices reasonable- my kinda place. :0)
Thai Chi is another thing - ambience is nice but food is so so and quite expensive. Went once only and never bothered to go back.
/Not very easily impressed by appearances. Even been to 7 star hotels and was impressed for only about 20-30 minutes. Thai Chi was less than 20 seconds after actually eating that Pad Thai - which should have been good as it should have been their signature dish!!
*****************************************
Beauty lies in the eyes of the beerholder.
Thai Snack, yum!
--All you really need is love, but a little chocolate now and then doesn't hurt-- Lucy Van Pelt
thai chi's ambience is inviting but everything else isn't. thai snack is way much better and thai food FYI does not suck
www.live365.com/stations/thevault85
I all I would say is everyone on this planet has a bad day. Not to make excuses for the guy, but we have all been there. That said I have been there counless times over the last 4 years and its one of my favorite restraunts in Doha. The food is always incredible and just as incredible is the value. I will say the wait staff can be hard to flag down when you need something at times, but thats usually due to the sheer volume of customers during busy hours. As far as the guy at the cashier with the glasses, he is always smiles and jokes when I approach him. Maybe give the guy a break?
Thai/Chi has a few nice dishes, but its way overpriced. For the few nice dishes they have, there is an equal number of dishes that seem to lack any character and seem to suffer from "big business" mediocrity. On the other hand, Thai Snack always looks and tastes like it was homecooked just for the diner.
My opinion anyway...
I know.:)
What comes around, goes around....
You don't need to nomerci ;-)
"Live with passion, Die with style"
i agree Mandi, the price at Thai Chi is ridiculous... :P
I could say something now...but I won't .LOL
What comes around, goes around....
Thai food sucks.
"Live with passion, Die with style"
thai snack house.
I have been to Thailand and I love their pleasant accent as much as I do like the rest of the far Eastern accents..Really make the sound longer than normal.:P
-----------------
Can We Fix It?
Yes We Can!
Thai Chi? Why would I pay four times the price for food that's less tasty?
Mandi
did it ever operate again after it was shut down?
Thai Chi? That sanitized wanna be Thai stuff? Lol, you must be kidding me.
What comes around, goes around....
I agree with novita, Thai Chi is better, starting from the appetizer...
Got my lunch there today. Although I arrived 5 minutes before closing time, I had excellent service,got about 5 dishes in 10 minutes, tasty and delivered with a SMILE. And "that baldy" was very curteuous,smiling and joking.
What in god's name is there to complain about?????
I could say a few rather unleasant words about some other asian establishments here in Doha.
Thai Snack rocks.
What comes around, goes around....
the concern restaurant. (I wonder why QL is always the first station to stop by for complaints as if they will find answers or perhaps allies here).
i love Thai Snack and Thai Smile.. we had a good experience dining there so can't complain.. :)
exactly triaxh, you not happy, you go some place else you happy with. The food and the service, and of course the price. But one should be aware you can not have your cake and eat it.
if anyone been to thailand before or have some thai friends, you guys should know how the thais speak english. One day my british indian friend came to their cafe, she also regular and havent been for a month because she was away. One of the waiter said in his thai accent 'madam long time not come, now look fat very good'.
I can see the funny side of it ... so does she ... , but if this is happening to the original poster, he will come to QL and post how rude the waiter in thai snack is ... :D :D
Well even if your food is the best in town if you dont have good customer service.I will not go back and eat there again.
Everyone enjoys snacking down on a spicy thai...
i had that experience before, wrong food and a century for it to arrive but what the heck it's thai food!
www.live365.com/stations/thevault85
The first Time I wondered into Thai snacks was when I was looking for a massage. But ended up in their restaurant. So never went back for the massage, but plenty of times for their food. Service not bad I suppose for the price one is paying..:)
-----------------
Can We Fix It?
Yes We Can!
lol ... yes the amount we going out to thai snack cafe at least 2 times a week in the past 8 yrs for a family meal I should become their share holder ... so does everybody else in Doha. The place always packed , lunch time or dinner time.
If you really hate the owner, dont go back to thai snack my friend ... try some place else. There are many places to eat in Doha. From 5 stars hotel to Thai Snack :)
Vanharauma, I think you're the only person in Doha who is complaining about Thai Snacks, so don't single out Novi. I've never had a problem with their service.
literal people are scary, man, literal people scare me
out there trying to rid the world of its poetry while getting it wrong fundamentally down at the church of "look,it sez right here, see!" Ani Difranco
Thanks lukreng & sabrang :)
Novita must have been one of the Thai Snack shareholders! I never complained about their waiters just that baldie with glasses, who cares if he is the owner, even worst so! what an example to set for your workers!
good services comes from the heart not from how much a dish cost!
I know its medioacre hospitality services here but the rudeness the baldie glasses gives I suggest he take a break and go back to Thailand and reimmerse in his friendly culture and come back a better person!
he will complained he cant get parking in thai smile .... and the tables wobbly in that cafe (thai smile).
seriously, I would recommend thai smile as well if you can put up with the hassle of parking ... Parking in thai smile is a total nightmare ... the food is good too tho ...
Ive been there many times and never had a problem, they never mixed up my food either. i enjoy that place very friendly.
yes Novi, I am all for that!
What comes around, goes around....
Try Thai Smile, they are in the Bidda park, next to the corniche.
Decent food there.....
I misses you too no merci and flanostu. Next time maybe we can have dinner in thai snack.
To the original poster, i hope by now you find a better place than thai snack that serve same quality of food and suits your wallet too !
miss you also Novi.:(
Thai Snack ROCKS. The service is better than in those overpriced ,so called 5 star restaurants here. Their food, OMG, AWESOME does not even begin to describe it, especially compared to the usual fare available here.
Plus, if you forget what is outside, you can almost think you are in the most beautiful of all countris, the Land of Smiles.
What comes around, goes around....
great place, great food.
lol.... you and your english sarcasm ....
I look forward to that Novi for that two days in the summer that are fantastic...
'the baldie guy with glasses' is the owner of the cafe.
@Robertothebrave : You wait till the summer and i will wind you about Durham 'nice weather'.
sorry, i forgot to erase the "not" so sorry i meant WILL TELL HIM TO TREAT ALL CUSTOMERS WITH UTMOST CARE...
will try Thai Snacks the second time around, i love their food but will look for that guy you've mentioned here and if by chance will get to meet him there, will tell him not to treat all customers with utmost care... CUSTOMERS ARE ALWAYS RIGHT... sometimes left (handed)...
Bit cold in Durham, I think I'll pop down Thai Snacks tonight instead....
nice to know that i am being missed :) I am sure we will catching up again in the future. Maybe you should come and visit Durham :) x
We miss YOU, Novi!
Mandi
I misses their food Mandi :(
OMG, I love their service! With those little wireless order pads our appetizers usually come out before he's finished taking our order. And I'm surprised at paying 100 QR for three dishes, I didn't know they had any that expensive. I do agree that waiting 45 minutes for one dish is excessive but I'd chalk that up to a one-off. I'd never deprive myself of Thai Snack.
Mandi
talking thai famous hospitality .... all the staffs in thai snack knows my son name, and they always knows what we always order by heart ...
Everytime we came, we just sit down and they read out our order in front of us ...
you want a better service go to thaichi ....
You paying peanut you got monkey. I personally loves the place, always comes there since the place open and run by the family (father, mother and their son). Now the place expanding so much, since they opened 10 yrs ago they have brought so many staffs to work there from thailand and have so many regular customers.
Dont come to Thai Snack ever again .... they lost nothing by loosing a customer like YOU.
You want 5 stars service, go to Hyatt , they have a very good thai restaurant call Ishan.
we (parents) don't get any problem in that place.. we always get hospitality from the waiters and the other employees. that's why we always go there. though sometimes, they give wrong dish.
~Welcome Sunshine~
"Most cloud carry an umbrella for irony, and a bucket of chicken with no definable purpose."
How dare you complain about Thai Snacks!!! That fine establishment is one of the best restaurants in Doha and if you have to wait 25 minutes to be served WHO CARES!!! The food is awesome!
"We submit to the majority because we have to. But we are not compelled to call our attitude of subjection a posture of respect." Ambrose Bierce
I've never had a problem and taken their services as its comes. The food is good but you must remember it is not a 5 star restuarant!