I called Oxygen office yesterday afternoon and again, without any apology the lady on the phone told me that you will do refunds at the office only!
I could not understand the directions she was trying to tell me, so I had to ask my arabic-speaking colleague to help us. She also told me that they posted the new information on the web site, yet, you can see the old content, no cancellation and no refund information there. I am really sorry that the event is cancelled because if you do not count L.Ritchie's and B.Adams' concert, this would be a first commercial concert of that kind in Doha. I hope their staff will learn from mistakes and be more professional next time. They gave me my QR500 back last night.
Thani Bin Abud complex is located near Clock Tower Rdbt, on the "C" ring (please see the map).
I went to Villagio to get my tickets refunded tonight, Monday 18th, however I could not find the person/stand that was refunding the money. We asked the security gaurd where to get the refund and he informed us that they were only there for one night on Sunday and will not be back in Villagio as was promised by Oxygen Multimedia, nor did they set up to give out the refunds all day today and he did not think they would be back.
Here is an quote from the Gulf Times, Published: Monday, 18 December, 2006:
"Ticket-holders could refund their money from Villagio. They must, however, claim the money after producing their tickets before a period of seven days starting today (Sunday), the organiser said."
Does any one know where to get the refunds if Oxygen are not setting up in Villagio as promised? Does any one know the address for Oxygen Multimedias office?
Yes, Oxygen Multimedia confirmed cancellation. I went to Lusail Ring last night as well. I had to call them today, they did not bother to call or to SMS (they did, randomly QTel subscribers)... I hope they will learn from the mistakes, the guy hardly mumbled: "Sorry..."
I had a co-worker call and confirm as well. Unfortuntely, it is cancelled. They better not deduct 25% administration fee.......they cancelled the concert , not us refunding because we changed our minds.........albeit not in their hands that they had to cancel.
Just spoke with Narmeed in Oxygen multimedia and advertising and she said IT IS CANCELLED!!!! As canuk mention above you can refund your ticket at Villagio ticket stand start today at 17:00.
Hope we get all our money back. Not deducted by 25% administration fee. Very DISSAPOINTED. :-(
I managed to get through to one of the numbers on the ticket and was told that it is cancelled. refunds will be given at the Villagio starting tonight at 17:30 for one week.
Shame we will miss it, but until one of us learns to control teh weatehr these things wil happen
It all seems very disorganized...........they took our numbers when we bought the tickets but I have yet to get a call or text.
My friend did get a teaxt about 10:30 this morning saying it is now at 6 pm, same venue. So as it stands now, that's the best information I can offer. Can't get through to the numbers to confirm but will keep trying.
I went to lusail last nite and the gate was closed. There is one security men standing in the rain and we asked about the concert of Sean Paul. He said to us, it will be tomorrow morning at 7 a'clock (which is this morning) we all asked to make sure that it was true because it seems impossible concert at early morning. And he said it is true.
So we drove home and we heard on the QBS Sean Paul talking alive with Dj JoJo, he is oppologizing and annouce that the concert will be tonite same time same place. Please call QBS to make sure the time.
I asked the guy in the Villagio ticket booth. My friend got a phone call. Otherwise I wouldn't have known. She was told Sunady, same time, same venue. Today she called and they told her it is at 6:30!!!!! I hope they reach everyone and let them know! I am going to call again because I don't trust that that's correct. ANd if it's still raining, how can they hold it in the same venue???
I got a message on my mobile ... "sorry, 'coz of the rain the Sean Paul concert has been postponed one day - so SAME TIME SAME PLACE SUNDAY"
... but will they still be selling tickets tomorrow (at Villagio, Hayat Plaza, The Mall)? ... Don't know. But I'm not going - 350QR for the general tickets seems quite a lot (250 at the back, 750 for VIP)
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I called Oxygen office yesterday afternoon and again, without any apology the lady on the phone told me that you will do refunds at the office only!
I could not understand the directions she was trying to tell me, so I had to ask my arabic-speaking colleague to help us. She also told me that they posted the new information on the web site, yet, you can see the old content, no cancellation and no refund information there. I am really sorry that the event is cancelled because if you do not count L.Ritchie's and B.Adams' concert, this would be a first commercial concert of that kind in Doha. I hope their staff will learn from mistakes and be more professional next time. They gave me my QR500 back last night.
Thani Bin Abud complex is located near Clock Tower Rdbt, on the "C" ring (please see the map).
OxygenM. office
I went to Villagio to get my tickets refunded tonight, Monday 18th, however I could not find the person/stand that was refunding the money. We asked the security gaurd where to get the refund and he informed us that they were only there for one night on Sunday and will not be back in Villagio as was promised by Oxygen Multimedia, nor did they set up to give out the refunds all day today and he did not think they would be back.
Here is an quote from the Gulf Times, Published: Monday, 18 December, 2006:
"Ticket-holders could refund their money from Villagio. They must, however, claim the money after producing their tickets before a period of seven days starting today (Sunday), the organiser said."
Does any one know where to get the refunds if Oxygen are not setting up in Villagio as promised? Does any one know the address for Oxygen Multimedias office?
Yes, Oxygen Multimedia confirmed cancellation. I went to Lusail Ring last night as well. I had to call them today, they did not bother to call or to SMS (they did, randomly QTel subscribers)... I hope they will learn from the mistakes, the guy hardly mumbled: "Sorry..."
I had a co-worker call and confirm as well. Unfortuntely, it is cancelled. They better not deduct 25% administration fee.......they cancelled the concert , not us refunding because we changed our minds.........albeit not in their hands that they had to cancel.
Just spoke with Narmeed in Oxygen multimedia and advertising and she said IT IS CANCELLED!!!! As canuk mention above you can refund your ticket at Villagio ticket stand start today at 17:00.
Hope we get all our money back. Not deducted by 25% administration fee. Very DISSAPOINTED. :-(
Hello Canuk,
Is it true what you saying here? Please confirm again. Thanks.
Mila
I managed to get through to one of the numbers on the ticket and was told that it is cancelled. refunds will be given at the Villagio starting tonight at 17:30 for one week.
Shame we will miss it, but until one of us learns to control teh weatehr these things wil happen
It all seems very disorganized...........they took our numbers when we bought the tickets but I have yet to get a call or text.
My friend did get a teaxt about 10:30 this morning saying it is now at 6 pm, same venue. So as it stands now, that's the best information I can offer. Can't get through to the numbers to confirm but will keep trying.
I went to lusail last nite and the gate was closed. There is one security men standing in the rain and we asked about the concert of Sean Paul. He said to us, it will be tomorrow morning at 7 a'clock (which is this morning) we all asked to make sure that it was true because it seems impossible concert at early morning. And he said it is true.
So we drove home and we heard on the QBS Sean Paul talking alive with Dj JoJo, he is oppologizing and annouce that the concert will be tonite same time same place. Please call QBS to make sure the time.
Hope see you all there tonight!!!!
I asked the guy in the Villagio ticket booth. My friend got a phone call. Otherwise I wouldn't have known. She was told Sunady, same time, same venue. Today she called and they told her it is at 6:30!!!!! I hope they reach everyone and let them know! I am going to call again because I don't trust that that's correct. ANd if it's still raining, how can they hold it in the same venue???
I got a message on my mobile ... "sorry, 'coz of the rain the Sean Paul concert has been postponed one day - so SAME TIME SAME PLACE SUNDAY"
... but will they still be selling tickets tomorrow (at Villagio, Hayat Plaza, The Mall)? ... Don't know. But I'm not going - 350QR for the general tickets seems quite a lot (250 at the back, 750 for VIP)
If it did get delayed i wanna know so i can go