Samsung (Technoblue) Cheating custmers.......
Samsung offer 5 year warenty for the Aircon compressor.
My AC was 1.5 year old and unfortunately compressor require replacement.
They are charging 400 QAR even though it is under warrenty under the claim of labour charge......
Up to this time my understanding was warrenty means
a written assurance that some product or service will be provided.....
Now I don't know what is warrenty......
thanks to this thread - i'm not going ahead with my order - been spared a nightmare.
no, it is not normal to be charged for labour.
warranty should mean just that.
why is it different here or is it the same with everyone supplying appliances in Doha?
I don't understand Samsung-Technoblue arithmetic at all.......
Compressor cost = 900 QAR
Labour charge =400 QAR
Total 900 +400 =1300 QAR.
Brand new AC cost only 1080 QAR....
I believe Aircon is not just a compressor but also with other accesseries.
Your lucky.. They are charging me 700/- as labor cost same problem compressor needs to be changed and its still under warranty. I told them i'll just buy a new ac.
why this ppl are cheating like this ?
I think LG is far far better than Samsung.
one of my frend had the same issue with his split AC,
let us avoid Samsung
i dont think they are cheating they just charge you for labour and consumeables not for compressor.
LISTEN I KNOW MOST OF THE COMPANIES DO THAT.....YOU JUST GOTTA SHOW SOME ANGERNESS TO THOSE JEALOUS EMPLOYESS
Spare Parts are normally included in the warranty, labor charge is separate.
a new compressor cost? Just make sure you get a new compressor!
Check your warranty papers and see if labour charges are mentioned in it!!!