Qatar Finance House
Today I went with my husband to two companies for auto - financing. We were forced to go to Finance Houses instead of bank since the car is of 2003 model GXR.
1. My Experience in First Finance:
We went there, a Qatari guy on reception guided us to Credit Manager who was again a Qatari guy. We explained him about our plan & asked about their requirements. The gentleman, took out paper, calculated the whole stuff for me & because we were facing some language problem, he quickly called a Sudanese guy to be an interpretor. Both of them very extremely kind & helpful towards us & promised to provide with the required amount to the seller in two days if all our documents are complete their requirement & are in order. We happily moved out.
2. My Experience in Qatar Finance House:
After finishing from First Finance we thought of checking the interest rate of Qatar Finance House too. We went there, we saw arabic security guy sitting outside giving me flirtitious cunning smile, I ignored & went inside with my sweetie. Then we went to reception, there was another arabic guy, when we told him whom we want to see, he had language problem & started 'WHISPERING' to us about our enquiry. Then after telling him 3 times I told him 'We come, Car money' ..... hahaaha .... then he got us & pointed his finger on auto customer coupon machine. We took the number & waited for our turn. After 5 minutes, we went to this Credit officer who was some jordanian or egyptian, in short, arabic once again. We told him our purpose of visit & he gave me a pen & paper to write as he dictates! I immediately compared him to that Qatari old gentleman who wrote himself everything for us & was a Manager. Then he started asking about me & my husband's job & for me he automatically assumed that you are working as a secretary. I cleared his assumption & we carried on. Well, then he was not very clear in telling us the detail, we had to push him to give us all the detail, when I asked him if we provide you all the documents in one day how many days to you require to prepare cheque to that guy because we dont want to loose his car. He gave me a stern look & said I am sorry but this is none of your business to ask about the cheque that when we are going to give this to him or when it will be credited to his account. I was already getting irritated by his rude behaviour to us & with this statement completely lost myself & stopped continuing polite to him & said my dear, you should not say like this, we are not asking for any charity, we are infact paying you a profit of Qar 16000 & you cannot talk to us like this & say that this is not my business. If this is not my business then it is of whom. At that point, he understood he messed with a wrong person. I wanted to take his stupid behaviour with customers towards his Manager but then dismissed the idea as I was getting late for the office but for sure, I'll speak to his Manager at some time on phone. I took his business card for my future reference & proof that we met this guy.
We both decided that we would go for First Finance to that same Qatari gentleman as we can clearly see the friendly customer service of FF.
I shared this to know if any one else too have bad experience with QFH?
I have taken 7 cars for my company .while a delay happent in some of the instalments .they just gave a case aganist me to court to block me.
the thing to be noted was that any how to sell the car after 4 years i need to take the clearance.
They were so bad to every one in my experience .
Hi guy's. I just wanted to ask you if anyone knew how much is the interest rate per annum(annually) for a car loan, in these financial institutions. Say First Finance & Al Jazeera Finance. Thanks in advance guys.
I totaly agree with your comments, but my advice is to try Al Jazeera finance ... this is where you should get your financing plans.
First Finance are absolutely magical!
So many doors around Doha 'slammed in your face' and FF were so refreshing, honest, up- front and efficient.
They were the only place I went that didn't act like THEY were doing ME a favour, and I was treated like a human being and not a number on a ticket.
The chain of command there seems so smooth, they get things done rather than drag their feet.
Through the payment/releasing of funds they were also superb, I would advise you to go with them, because you are 'marrying' this company for 2+ years!
Miscommunication is a different thing, here I was referring to plain rudeness
CBQ car loan is good in comparison to QFH.
Miscommunication is a very big problem.
that's sometimes difficult to transact if there's a language barrier to the person you are talking to..oftentimes, miscommunication because the other party couldn't comprehend...
Cogito...ergo, sum.....
Yep :) Unfortunate reasons but finally we got hold of another one with cash payment :)
+++++++++++++++++++++++++++++++++++++++++++++++++++++++
CONFUSE ............ if you cannot convince!
Unluckily that car was taken thru QFH as well..& later they werent ready releasing the car, or transfer the loan... full cash payment along with the interest has to be done.... !!!
~noms~
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"Before God we are all equally wise ' and equally foolish" - Albert Einstein