Qatar Duty Free no service 4 electronics sold
By gibrans_world •
I bought an Apple iPhone 4S from Qatar Duty Free (Premium Terminal) while on my way home to India. The phone turned out to be defective with the microphone not working. When I make or receive calls, the other party cannot hear me as the microphone is not working.
I wrote to QDF - got a response asking for a copy of my sales receipt. But nothing after I sent them the document. I hope they will atleast guide me to the sales department or tell me where to get it serviced under warranty conditions.
I would like to acknowledge and thank Qatar Duty Free for replacing the iPhone.
I am thankful to Qatar Duty Free for tracing my complaint and attending to it. I received an email from QDF yesterday morning which was followed by a call inviting me to visit them at their offices on the Airport Road. At their offices I was received warmly and my complaint was attended to in a professional manner.
Their Manager and staff reassured me of their commitment to customer service & satisfaction ensuring customer loyalty. Though I never thought of being dissatisfied with QDF for this rare instance of bad product but YES I continue to remain their loyal customer and will continue to enjoy shopping at QDF.
try to register online in apple i store and ask them for help .Good luck
Done that but still the same.
I too faced the same issue first with I phone 4 You please check that the front mic slot on top of the phone is opened.If it doesnot work, remove the film and replace by another screen cover. it will work. pl send a reply after making an opening in the film