"it's my plane!!!!!" - It happened again

lusitano
By lusitano

Last Thursday 25/06/09 on board of QR100, the passenger sitting on seat 29G, wearing the Qatari national cloths, the thobe, start to yell at the passenger in the seat 28G when he tried to recline his seat.
Similar to another recent episode (http://www.qatarliving.com/node/525557), the aggressor (seat 29G), shouts that he is in a Qatari plane and he does want to be disturbed while eating his breakfast. He added hysterically that is was a Qatari plane and therefore he had more rights. All this with his own seat inclined back to its maximum.
Once again, the crew tried to calm down the situation. This time they convinced the passenger on the 28G, to move to another seat which he did.
The problems didn’t stop there as, just before landing when the crew asked the aggressor to fold the feet rest, he refused. When the crew tried to fold it, he starts screamimng and the crew gave up. Afterwards the passenger leaves his seat and goes back in the cabin, threatening to punch the crew (male) and to teach him a lesson with the report he was going to write.
All this was handled by the cabin crew, once again, with a very professional approach. I offered to be a witness in case they needed to back up their report.
They thanked and they added that this type of behavior does occur often.

Now, observing this individual, as well as the one last month (http://www.qatarliving.com/node/525557), I sincerely start to doubt if they are really Qataris or just rude uneducated idiots who take advantage of the Qatari national dress code, to abuse others!

By anonymous• 10 Jul 2009 22:35
anonymous

He is very lucky, that he is not flying any American airline. Better yet, let him act like a shit head during a flight over American Airspace, and some red neck is sitting behind him...

Graduated from Xavier Institute for Higher learning.

By KHATTAK• 10 Jul 2009 13:35
KHATTAK

They are JERKS and they 'll remain JERKS.

Education ruined them more.

Write me OFF...at your own RISK....KK

By bleu• 10 Jul 2009 08:51
bleu

ee,

people who are really rich, or really have power don't act like that.... The jackasses are pretenders.

By Eagley• 9 Jul 2009 23:41
Eagley

lusitano said bleu,Apparently not all idiots can afford business class seats ;)"

Alrighty...precisely. And to take this further, obviously these badly behaved individuals cannot exert any real power to "fire" the crew and there is nothing to fear. The ones creating a ruckus, usually only hot air.

*****************************************

Don't want no drama,

No, no drama, no, no, no, no drama

By sohbetocean• 9 Jul 2009 22:39
sohbetocean

there are very few countries around the globe where another passenger will justify his request the idea that he has more rights because he is on his national airline. This is one of the few where one would even hear such a ludicrous idea. It's sad but true.

By fan_ni_sarap• 9 Jul 2009 22:12
fan_ni_sarap

This is what you get from flying a "5 star airline".

By stevethetyke• 9 Jul 2009 21:58
Rating: 2/5
stevethetyke

Lusitano and PM,sorry for the late reply but Ive just arose from bed (on night shift) yes its not Star alliance(sorry about that) Ive looked at the parner alliance of these airlines and they dont seem to have a name! but include QA, Virgin atlantic, United Airways, US airways ,Lufthansa and a few more. PM.. Virgin fly out of Dubai,

By GodFather.• 9 Jul 2009 13:14
GodFather.

MR P have you heard about Ryanair has started charging Large passengers double seat price, and even started Pay as you shit on their planes for using tiolets.

So tallg be warned..:)

-----------------

HE WHO DARES WINS

By anonymous• 9 Jul 2009 13:07
anonymous

---------------------------------------------------------

I think you have me confused with someone who gives a sh1t.

By lusitano• 9 Jul 2009 13:06
lusitano

john,

LOL... ;)

By lusitano• 9 Jul 2009 13:05
lusitano

tallg,

ouch, i hope you never have an idiot in front of you!

because the idiots i referred to do recline their seats, they (both) just didn't want the passenger in front of them to do the same!

By anonymous• 9 Jul 2009 12:51
anonymous

i hope that i could experience having a lunetic onboard when i go home so that I could kick his ass outside the airport and tell him he's not in qatar anymore.

By tallg• 9 Jul 2009 12:24
tallg

lusitano - I get the emergency exits if I can, but they're often taken already. If I can't get that, I go for an aisle seat so I can put my legs in the aisle, but that annoys the staff no-end! If I end up having to put my legs where they should be, the person in front has no chance of reclining their seats. It's a physical impossibility.

By eng256• 9 Jul 2009 11:10
eng256

I think in this instance, QA should have offered a change of seate to the passenger being harrased, but the change should have been an upgrade to Business ot First.

Secondly, what happened to the Air-Marshalls and ground police at the arrival airport to take care of issues with Disruptive Passengers regardless of what country they are from?

By Gladiator1• 9 Jul 2009 11:04
Gladiator1

I am waiting him to see in Air India Express, let me request to Air India Management to start a fly Doha – UAE route too

By verisimilitude• 9 Jul 2009 10:48
Rating: 3/5
verisimilitude

But its not just on QA

I was once on Thai Airways from Chennai to Bangkok (not a Gulf route) and an Arab passenger in a white thobe, not sure from where was so rude, he made the flight attendant cry!!!

I guess she was not used to being shouted at that way by passengers!!

By anonymous• 9 Jul 2009 10:46
anonymous

and trying to intrigue her"? Do you mean assault her or attack her? Just trying to understand what your post is all about

 

 

 

I refuse to drink the kool-aid! -- PM

By lusitano• 9 Jul 2009 10:41
lusitano

Happy,

Thank you.

Don't pay to much importance to what I write here, you know it’s all informal and aimed to entertain and stimulate people to say what they think!

If it’s offensive, then I better stay off!

By Happy Happy• 9 Jul 2009 10:39
Happy Happy

I knew that would strike a nerve there...:)

Salam

By anonymous• 9 Jul 2009 10:39
anonymous

Hmm, i thought that such passengers who create such problems during flight can get arrested upon landing...wonder why they didn't go with that option?

Talking about qataries, ever noticed in banks why it takes soo long to deal with their purposes?....maybe coz if they get a cheque of 20k, they try to bargain for more :-D

By lusitano• 9 Jul 2009 10:38
lusitano

tallg,

hope you always get the emergency exits, otherwise it might be a nightmare for you to fly coach!

By Happy Happy• 9 Jul 2009 10:37
Happy Happy

I was not comparing QR to all airlines, why do you think I live all my life up in the sky between the clouds? I've only been to a few countries..

I have nothing against your post, I know I'm sometimes ticked off by QLers signaling out the bad all along with no positives, but in rare cases.

Anyway, you have to now that I like most of your posts...not all of them though ..:P

Salam

By tallg• 9 Jul 2009 10:34
tallg

being 6'7", legroom is a favourite topic of mine!

By lusitano• 9 Jul 2009 10:30
lusitano

I know Happy, I was just reacting because I thought that when you mentioned "legroom in Qatar Airways' economy is better than other airlines", you were really comparing to all other airlines.

My post wasn't complaining about the legroom or even the airline ;)

By Happy Happy• 9 Jul 2009 10:27
Happy Happy

We're in Qatar, lusitano. I don't ask for what I cannot get. I'm just being realistic, and I haven't claimed QR is one of the best airliners, yet I believe it's a good achievement by Qatar. I consider it as a milestone along with Aljazeera, this is how I look at it.

Salam

By adams.apple• 9 Jul 2009 10:24
adams.apple

when coming to Qatar from Dubai.. I came across 2 women who were behind my seat..completely covered and Fat to the extent i cant explain..

Since am a guy who is 6.3' Tall.. I tried to recline my seat a little and then the lady behind me staged a big hue and cry of the way i was Pushing my seat and trying to intrigue her.. The Crew luckily were very friendly to me and suggested that I move to a different seat.. I Obliged.

That did not end the problem... I was not sitting right at the front F Seat just after the business class..Everytime I would hear them yell and say something funny in Arabic.. I kind of think thats the way they talk.. But the Crew were often called to increase the AC get water.. and all sorts of funny things. I Ignored.. When i reached the destination.. The Fat lady Pulled her bags down and Stared at me like she was to F&^* Me then and there..

The worst thing..While I was walking to the Door she stopped in front of me and walked so slowly that it got me frustrated.. when the cabin crew were making guestuers to speed up..She started to yell at themm..

Oh Man.. it took me 20 Mins to get out of the plane..And all this for reclining my Seat just a little..

No Wonder why these men have so many women..

By lusitano• 9 Jul 2009 10:22
lusitano

good or not?

;)

By Happy Happy• 9 Jul 2009 10:21
Happy Happy

Singapore Airlines, yes. Roomy, I know..:)

Salam

By Happy Happy• 9 Jul 2009 10:19
Happy Happy

Speaking from my experience, yes, legroom in Qatar Airways' economy is better than other airlines. Problem if one is a bit taller, isle, bulkhead or exit seats would be the best of choice, for stretching.

Salam

By lusitano• 9 Jul 2009 10:18
lusitano

Happy,

Did you fly Cathay Pacific, Singapore Airlines, Japan Airlines or Thai Airways?

;)

By lusitano• 9 Jul 2009 10:00
lusitano

Tallg,

Not that I will pursue with any further report. But the incident on the first flight was far more serious than the one on the second flight. The first flight things became so nasty that, the crew did have to report the incident to the captain, and did announce that security would be at the runway on arrival in Doha, which none of that did happen.

The second incident (this post), it went in accordance with the procedure. The victim (not the aggressor) was transferred to another seat and things calmed down for a while (the aggressor kept causing problems but not with other passengers) so I guess in this case the procedure was followed.

Not on the 1st incident.

But hey, as you said, they are quite OK and it’s not the airline it’s the passengers!

PS. Singapore Airlines, Japan Airlines and Thai Airways, in my opinion, are also better than Qatar Airways!

By anonymous• 9 Jul 2009 09:33
anonymous

Its yer hard earned cash.

---------------------------------------------------------

I think you have me confused with someone who gives a sh1t.

By anonymous• 9 Jul 2009 09:26
anonymous

dottie, what can you expect from animals my dear.

that's what qatar airways should do, install cages in their plane.

By tallg• 9 Jul 2009 09:26
tallg

Agreed, Cathay are good, probably the best. QR are at the top of the rest.

Regarding your OP, I'm glad QR finally responded, and confirmed what I said in the other thread - that the threat of security being involved on landing is just that; a threat. People though I was stupid for suggesting that in the other thread.

By lusitano• 9 Jul 2009 09:23
lusitano

Tallg,

No doubt about what you say, but have you flew Cathay Pacific recently?

The initial post was not about how good or bad the airline is or the seats are, but more about how certain passengers react on board.

;)

By tallg• 9 Jul 2009 09:15
tallg

I recall reading that the legroom in QR economy is at the top end of the scale when compared to other airlines. I've always found them as good if not better than seats on other airlines.

By Dottie• 9 Jul 2009 09:08
Dottie

I was on a QA flight a while back to Dubai and we were delayed by over ONE HOUR because two local women were in the bulkhead seats which had been allocated to a young couple with a baby. They steadfastly refused to move, even though it's only a 40 minute flight and they were in the WRONG seats. The cabin crew were faultless in their dealing with the situation and showed so much patience when dealing with these rude and ignorant women. Personally, I would have punched them!! It escalated to the point where they demanded that the check-in clerk from the departures lounge be called to the aircraft to explain why he had booked the family in these seats and not them. Come on!!!! It's only a short flight - in the time they spent arguing about this, we could already have landed in Dubai! The Captain (who after all in in total charge of the aircraft) should have stepped in and told them in no uncertain terms to move.

I recall reading about an incident on a British Airways flight a couple of years ago, (widely reported in the British Press)when female members of the Qatari ruling family refused to sit in their seats because there were some men in the adjoining seats. After many hours when they refused to see sense, the Captain had them removed from his aircraft. Bravo! These people are so inconsiderate - they don't think that their actions would have affected so many other travellers causing them to miss connecting flights, important family occasions, etc.

No-one is above the law.

By anonymous• 9 Jul 2009 07:43
anonymous

etihad airways bussiness class seats are comfortable, 180

By lusitano• 9 Jul 2009 07:39
lusitano

Bleu,

Isn’t it a shame that an airline with huge budgets and excellent reputation would not invest just a little bit more on their coach seats (sorry for the insistence) just like Cathay Pacific?

And by the way, the business class seats are far from being the most comfortable ones. The seat is composed of thin sections of sponge which can't even go 180, making you slide all the time towards your feet! Another design deficiency overlooked by Qatar Airways because they don't Benchmark themselves against the real Pro's!

By anonymous• 9 Jul 2009 07:37
anonymous

lol...i don't even think that this idiot knows how to punch

By lusitano• 9 Jul 2009 07:34
lusitano

PM,

Don’t get too defensive against those innocent seats; it may happen to you in any seats.

According to the cabin crew it’s more frequent in certain routes than others...

As for the behavior of the crew, they don't have the cojones because they are always afraid of the power that the aggressor has to fire them.

In the QR100 flight, the idiot did threaten the cabin crew with punches and with serious consequences on his job.

I offered to be a witness to defend his professional behavior and he was really thankful!

The fear factor is a direct consequence of the CEO’s style. Would he empower them and ensure them that their jobs would never ever be put on line due to a powerful idiot, they would probably act with assertiveness – obviously not the case and will never be the case in Qatar Airways Corporate Culture of fear.

By anonymous• 9 Jul 2009 07:26
anonymous

 

 

 

I refuse to drink the kool-aid! -- PM

By bleu• 9 Jul 2009 07:25
Rating: 2/5
bleu

lusitano, I would agree, 5-star is only for Business and First... :P

PM, you also don't want 30G, it's behind 29G.

There's something I hate more than people reclining their seats, it's people sleeping on my shoulder...

By anonymous• 9 Jul 2009 07:18
anonymous

I'll make a note of that :-)

 

 

 

I refuse to drink the kool-aid! -- PM

By anonymous• 9 Jul 2009 07:06
anonymous

economy. So it's not a matter of a slight upgrade. I agree with Lusitano that the 5 Star treatment/experience seems to be completely geared towards Business and First Class. That's to be understood to some extent but if there is a nice niche they could fill by making economy travel a bit more pleasant.

 

 

 

I refuse to drink the kool-aid! -- PM

By anonymous• 9 Jul 2009 07:03
anonymous

I had my hopes up of transferring those miles.... :-(

And after I read your response I reassessed my statement about the lack of cojones in QA crew and realized it fits in more ways than one :-) But seriously, you are correct that a tone is set from top down. However, an event that happens in flight is ultimately the crew's responsibility and they owe it to their passengers to make sure the flight experience is both safe and professionally conducted.

I'm leaving tomorrow and at this point all I can think is to make sure I am not in 28G or 29G -- lol

 

 

 

I refuse to drink the kool-aid! -- PM

By lusitano• 9 Jul 2009 07:01
lusitano

bleu,

Apparently not all idiots can afford business class seats ;)

Why can't Qatar Airways, follow the example of Cathay Pacific in the ergonomics of their coach class seats?!

Their 5 star policies just seams to be only focused on business and first class.

By lusitano• 9 Jul 2009 06:57
lusitano

stevethetyke,

Nether Qatar Airways or Virgin are part of Star Alliance (http://www.staralliance.com/en/meta/airlines/).

By lusitano• 9 Jul 2009 06:55
lusitano

PM,

heheeehehehe... the lack of cojones in QA staff.... haven't heard that one around here ;)

I think we should never blame on the employee but on the management. The staff is as good as the management permits them to be.

Deming, the father of the Japanese quality success, said that 80% of problems within an organization are due to mismanagement, only 20% are human failure!

The CEO style, management by fear and blackmail, reflects on every individual that works for the airline. That is why I never complain about their failures but about their system failures.

Have a nice flight and holidays!

PS. Qatar Airways is NOT part of Star Alliance (http://www.staralliance.com/en/meta/airlines/).

Qatar Airways are NOT part of any Airline Group. Only co-share flights may be credited miles (partially) into your Qmiles account.

By bleu• 8 Jul 2009 23:27
Rating: 4/5
bleu

It seems the idiots prefer 28/29G. I usually prefer business class (where I can recline the seat (It turns into a bed) and it's still very far away from whoever is behind me, and very similar to first class but much cheaper).

By stevethetyke• 8 Jul 2009 23:26
stevethetyke

No Not Doha, But Im sure ive seen their planes on the ground in one of these GCC countries. I will look it up.

By anonymous• 8 Jul 2009 23:20
anonymous

and I LOVE Virgin! I'll look into it after this next flight.

Does Virgin fly into Doha, btw?

 

 

 

I refuse to drink the kool-aid! -- PM

By stevethetyke• 8 Jul 2009 23:04
stevethetyke

PM, I think QA are part of the star alliance, why not just transfer your miles to another account. I collect my frequent Virgin flyer award miles on QA flights.

By flanostu• 8 Jul 2009 22:46
flanostu

i've gotta start using qatar airways.......i crave twats like that.

who needs anger management courses when you've got the dish dash to take it out on.

By anonymous• 8 Jul 2009 22:41
anonymous

female cats and this just goes to show the unprofessional level in dealing with the public. I'm flying to the States soon and hope to God there isn't a problem. because if there is, I know they won't have the cojones to deal with it appropriately.

 

 

 

I refuse to drink the kool-aid! -- PM

By somwerNdmiddle• 8 Jul 2009 14:24
somwerNdmiddle

I believe animals right now is hard to tame, what can you expect from them, a wild animal will always be wild

- yes johnpur they will always be wild that's why when they get wild in a plane there should always be an option for a tranquilizer gun or an ejection button khalas!

'SO DARK THE CON OF MAN'

By anonymous• 8 Jul 2009 14:09
anonymous

I believe animals right now is hard to tame, what can you expect from them, a wild animal will always be wild

By Happy Happy• 8 Jul 2009 13:59
Happy Happy

I salute you for sharing Qatar Airways' feedback. Not much in their report, but it makes the difference of the world to know your voice has been heard, and that you and other passengers can draw their attention to make the necessary adjustments to face a case such as this one.

Here are two real cases:

I was on one of QA flights, I was exceptionally treated, the whole crew and service were above standards, I asked them to bring an evaluation form onboard, I reported this positive treatment and thanked them for their hard work and received their feedback, a week later, on email.

On another QA flight, I was treated less than expected, so I asked them to bring me an evaluation form onboard, they all said they had none, and that they just ran out of copies...lol

Wishing you a better flying experience, next time.

Salam

By lusitano• 8 Jul 2009 11:53
lusitano

Finally a feedback from Qatar Airways, regarding a similiar case of this post:

We are in receipt of your email regarding your in-flight experience on your travel with us on 24th May 2009.

Firstly, we apologize for the delay of our reply and your taking the time to write to us is very much appreciated as safety is

paramount to us and you have our assurances that it will never be compromised under any circumstances.

We fully understand your concern and regrettably, our investigation confirmed the other similar incident you unfortunately,

shared with us again on QR100/25th of June 2009.

Please rest assured that we do take reports such as yours, with serious concern and the same was immediately forwarded

 to our Cabin Services department  for investigation and feedback, which we would now like to share with you.

Our Cabin Services department has given their assurances that our Cabin Crew are trained and aware of the procedure

in place in regards to the handling of a misbehaved/unruly passenger, where initially, the passenger will be given a verbal

warning. If passenger does not comply with the warning, then a Passenger Disruptive report will be signed by the Captain

and the Security will be called on arrival.  However, if the passenger starts behaving or is complaint to the warning, then the

next step is not initiated.

The report, which we received from our Cabin Services department confirms the matter was resolved on board and the

handling was in accordance with the afore-mentioned procedure in place.

We are sorry for any inconvenience that you may have experienced and do certainly hope that these incidents will not deter

you from traveling with us in future as we look forward to the continued privilege of serving on our flights.

Respectfully yours,

By mallrat• 3 Jul 2009 22:23
mallrat

good that i never experience such A-hole in the plane.

i never had good moods in any plane

.

.

.

another day, another pay

.

By Happy Happy• 3 Jul 2009 22:19
Happy Happy

I used my miles once, it worked fine. Speaking of what works and what doesn't with QA, I believe Qatar Airways needs to shut down and seal their Holidays Program, until they've learnt how to properly run it. I haven't seen as bad a service as theirs. Emirates offers a better service in this area.

Salam

By lusitano• 3 Jul 2009 12:38
lusitano

mariam-mar,

I am sorry but I think you misinterpreted me, as I never said that all and only men in thobes act like that!

What I said was that 2 men did it within 1 month, on flights that i was present.

As a matter of fact, i was careful enough not to assume that they were even Qataris!

By lusitano• 3 Jul 2009 12:36
lusitano

There are several causes for the problem discussed in this forum. One is the abusive behavior of the passenger and what may lead him to behave that way and the other are the seat space provided by Qatar Airways in their economic class cabins.

For the passenger, nothing can be done, except punishing his behavior.

For the ergonomics of the economic class seats, there are solutions in the market already used by genuine 5 star airlines, that would stop the occurrence of these complains.

Let’s take the example of Cathay Pacific – an airline the listens to their passengers and act upon their suggestions – they have recently refurnished their entire fleet with new seats. The economic class seats are embedded in a fixed shell. When reclining the seta, it moves within the shell and without disturbing the personal space of the passenger behind.

This sis how Cathay Pacific presents their innovation:

"The first thing you'll notice in our new Economy Class is that your space really is your space.

Every seat is designed to give you a protected space of your own.

Innovative fixed-back shell seat ensures your space is your space."

by Cathay Pacific (the truly 5 stars who does not need to remind its passengers of its grade!)

http://www.telegraph.co.uk/travel/destinations/asia/hongkong/4689103/Cathay-Pacific-Hong-Kong-to-Heathrow-Flight-watch.html

Let's take the example of Cathay Pacific; they introduced new seats, fit in a shell, so its movement won't disturb the passenger sitting in the back. Have a look:

http://www.cathaypacific.com/cpa/en_INTL/whatonboard/neweconomyclass

"The fixed-back shell seat in our new Economy Class ensures that no one in front of you will ever intrude into your space again. So you can relax and enjoy your 9" widescreen TV with StudioCX – featuring a rotating library of 100 movies, 350 TV shows, 888 music CDs, 22 radio channels, and entertainment programmes in nine languages."

Leaving the uncivilized behavior of certain passengers aside and the inability of Qatar Airways to walk their talk of % star airline, let’s see how Qatar Airways deals with their passengers’ suggestions / feedback:

In relation to the report I filed on 26 May 2009 (http://www.qatarliving.com/node/525557), regarding a similar incident, where security on board was at risk, they have never acknowledged the receiving of my report.

Two weeks later, I called their Customer Relations Department and after a few failed attempts, I got through and I was told that my report has been received and it was going to be processed soon.

Four weeks later, I still haven’t heard of anything from Qatar Airways again and I called again the same department. This time they told me, with any apology, that the person in charge has left on holidays and the case has not yet been addressed. They simply added that they will talk to their boss to transfer the case to another agent.

Incredible professional levels for a 5 star Customer Relations Department!

Let’s wait and see what or when they will answer.

By mariam-mar• 3 Jul 2009 08:57
mariam-mar

This two men in white thobes are apparently not educated, rude, arrogant, ignorant, but it stops their, its not all men who wear white thobes are like these two. Most Qataries specially those frequent flyers knows the rules, knows what to do, and what to act when they are on board the plane. It really happens, not just by the men in thobes, also those people in suits and carrying attache cases.

 

 

"There's nothing we can do to change the past, if it teaches  you a lesson profit from it then, forget it."

By anonymous• 3 Jul 2009 01:33
anonymous

Unfortunately I racked up a lot of miles on them and now can't ever use them. It's time for me to change airlines and maybe go back to BA, as much as I hate having to stop in Europe. I would do Emirates but so fat they don't fly into Dulles so then I have to deal with a domestic carrier which are never on time and make me miss my connections.

 

 

 

I refuse to drink the kool-aid! -- PM

By Mandilulur• 3 Jul 2009 01:22
Mandilulur

Well, I just joined QR's frequent flyer program. I am holding a reservation but cannot add my passenger number to my FF account on line as QR's website seemingly does not allow for this. So I e-mailed the customer center and asked them to add my trip to my account. And they responded: "Kindly note that for your future travel, we would appreciate if you could advice your Privilege Club membership number at time of reservation and check-in to allow your flights to be tracked automatically to your account. However, we would request that you retain the original tickets and boarding passes until the Qmiles for the flights are credited to your Privilege Club account." In other words, go fly a kite! Sigh.

Mandi

By Vegas• 2 Jul 2009 20:25
Vegas

You can't teach experience...

By Vegas• 2 Jul 2009 20:24
Vegas

But I have no problem getting miles flights on United if it is a Untied flight via the website... So for Dulles to Vegas I use my miles...And I only get money for the economy flight so I just pau the diff of 2000USD...It's worth it to me...I have 300,000 united miles I plan to use when all this is over...

You can't teach experience...

By Mandilulur• 2 Jul 2009 19:56
Mandilulur

I have been able to book and upgrade on the website in advance with BA every time. 40,000 miles for a r/t upgrade. Hate the stop-over but love the service.

Mandi

By anonymous• 2 Jul 2009 19:53
anonymous

because of the inability to avail myself of the so-called advantages of being a loyal member. I am beginning to think their program is just a big scam.

 

 

 

I refuse to drink the kool-aid! -- PM

By anonymous• 2 Jul 2009 19:53
anonymous

because of the inability to avail myself of the so-called advantages of being a loyal member. I am beginning to think their program is just a big scam.

 

 

 

I refuse to drink the kool-aid! -- PM

By anonymous• 2 Jul 2009 19:51
anonymous

is next to impossible when it comes to booking awards tickets or upgrades. I have been trying for years and even with booking far in advance have never been successful.

I don't get 3500 USD for my airfare after the taxes are paid on that benefit. That is why I have to fly economy.

 

 

 

I refuse to drink the kool-aid! -- PM

By Vegas• 2 Jul 2009 18:45
Vegas

You can't teach experience...

By Vegas• 2 Jul 2009 18:44
Vegas

You can't teach experience...

By Mandilulur• 2 Jul 2009 18:39
Mandilulur

I get British Air to the US for $2200 and upgrade with miles to Business Class.

Mandi

By Vegas• 2 Jul 2009 18:34
Vegas

Doha to Waah Dulles for 3,500USD....RT

That's what I always do....

You can't teach experience...

By Happy Happy• 2 Jul 2009 17:18
Happy Happy

I agree to upgrading the ticket, but they don't. Those rules apply to all employees with no exception, unless there is a business trip and no economy tickets are available, they would fly us on Business or First Class, even if it's a half hour flight.

I also fly frequently to Egypt and elsewhere, more than twice a year, these flights are personal expense.

Salam

By Happy Happy• 2 Jul 2009 17:09
Happy Happy

First class rules in my firm, apply only to long flights, exceeding 8 hours! I'm only three hours away, as you know.

I had one passenger reclining their seat to my stomach!!! I politely hinted "please your seat is pressing against my knees, they're becoming numb".

He replied "I wish I could do anything about, the chair side screws are loose"....lol

Salam

By anonymous• 2 Jul 2009 17:06
anonymous

That sucks about your company policy. They could at least upgrade to Business class. They should be happy they don't have to purchase such an expensive ticket for you to travel 8+ hours!

 

 

 

I refuse to drink the kool-aid! -- PM

By anonymous• 2 Jul 2009 16:59
anonymous

just put a parachute on their back and drop them down..

simple..

By Happy Happy• 2 Jul 2009 16:54
Happy Happy

I've been on flights where the passenger would recline their seat to the end, abruptly, without a bit of consideration that I might be eating or having a hot drink, using their seat table!

Yes please, tell them to take care of the "economy" passengers, I cannot afford the luxury of the first class, to be treated like human. All I need is just to stretch my legs a bit!

And the business class is no better than the economy!

Salam

By anonymous• 2 Jul 2009 16:53
anonymous

My work contract states they have to pay for Business class airfare for my annual tickets but because of the very high taxation from my home country (50%) applied to not only our salary but our benefits, there is not enough after taxes to fly business class. Even though we have an exclusionary amount, the value of our housing and all benefits that are counted as taxable income takes a big chunk out of that excluded cash benefit.

I realize the airlines will say creating more room will cost them profits unless they raise the prices; and they won't want to raise prices that will put air travel out of reach. So why don't they just lock the seats so they can't recline more than 6 - 8 inches?

 

 

 

I refuse to drink the kool-aid! -- PM

By anonymous• 2 Jul 2009 16:33
anonymous

bad behavior, including everything mentioned in this thread. The only difference is I have never witnessed someone saying that they had more rights on a plane because of nationality. That would never work for Americans -- our airlines suck and we wouldn't want to claim them :-)

I do think there is an underlying problem with the spacing of seats. I would like to see the "recline" function severely limited in economy class. I never recline all the way because I know it is horrible for the person behind me. I just wish everyone else would be considerate of others.

If you are going to cram so many seats in such a small space then limit their ability to recline. Otherwise, take out some seats, make more space and raise the price to compensate.

 

 

 

I refuse to drink the kool-aid! -- PM

By lusitano• 2 Jul 2009 09:49
lusitano

HH,

Nobody here was accusing the airline of any failure!

If you read carefully my post, I actually appreciate the professional behavior of the crew!

It’s the profile of the idiot that is in question, and I have no doubt that – god knows why - this region has plenty of them! Trust me, culture and lack of education does play a big role!!!!!!!!!

I have never ever seen such behavior in Asia, Europe, North America, Oceania and South America of many years of traveling in those destinations and guess what, in one month I have seen it twice in this region involving idiots with the same the same profile!!!

And the airline crew confirmed that this type of behavior is abnormally common on Qatar Airways flight. (This information was given by those who fly hundred of hours every month on Qatar Airways flights, not by me!!!)

I'll spare you the details of his description to avoid misinterpretations that I am being not fare by generalizing his profile, however as I mentioned before they all dress up as local people and maybe they are not, which makes things even worse!

By Happy Happy• 2 Jul 2009 02:45
Happy Happy

Been a while!! no thanks, no road trips for me. Plane flights, first class please..:)

Salam

By shoeaddict• 2 Jul 2009 02:43
shoeaddict

uhhhhhh,,,i forgot,,,theyre all over the place!!!im crawling back to my cave now.......

By Happy Happy• 2 Jul 2009 01:54
Happy Happy

I've been flying Qatar Airways for sometime now, my family too, I'd give them 80%-85% of excellence, a couple of drawbacks here and there won't make me change my plans.

As for the seat's back position, I cannot count the number of times passengers did the same to me on other airlines too, and there weren't many, if any, Gulf Arabs onboard!

Thanks for sharing though.

Salam

By Stone Cold• 1 Jul 2009 22:30
Stone Cold

Strange for a rich fella. He should be in the business or first class section of the cabin to do such a demanding thing

By justagirl• 1 Jul 2009 21:59
justagirl

i suppose the landcruisin qataris have taken to the skies now .... ! expect more incidents like this to come...

By anonymous• 1 Jul 2009 21:54
anonymous

people.

There are rude people all over the world; yet over here some of the young lot are very arrogant.

They need to get jobs and look after themselves.

I wonder what would happen if everyone got so pissed off with the way we are treated and we buggered off back home.

Do you think this place would survive?

Sorry for the hijack but it got me thinking how SOME think we owe them and we have bend over backwards for them.

Should they not be grateful this place is being built and pushed forward on the back of people leaving their homes to come and work here?

No, is the answer to the boring statement, 'we are only here for the oil'. You could not SPEND the revenue from YOUR oil if it was not for us being here.

_________________________________________________

Man makes plans...............God smiles ;-)

By anonymous• 1 Jul 2009 21:53
anonymous

Excuse me...

Qatari, yes or no.... all nationalities have their own bunch of idiots.

I am positive this is a common story (maybe not exactly the same)

Somehow when traveling, you meet the worst peoples as traveling tires people creates a shorter fuse.

Personally,

Once I have stood up and announced a very arrogant passenger that was trashing the crew that if he said one more impolite word to the crew I would start taking care of him.

Fly = sit, shut up, wait for service, watch your movie/sleep and do not disturb the crew if not needed.

By Zaen• 1 Jul 2009 21:44
Zaen

not a rich one, but an uneducated one, it doesn't matter theyre rich or poor.

If im the 1 sat on 28G, I will ask him to show the price of his ticket. If he paid double than me, I'll be happy to give him my seat for free. Otherwise I'll recline my seat fully & sleep nicely. lol...

By loveless143• 30 Jun 2009 13:45
loveless143

I used to work in Airline industry..…..got into so much trouble several occasion for not giving a fxxx about Qatari…..

…just those few Qatari think they have right to abuse anyone anywhere they wishes because this is their country….So what!!!!!!

But to tell the truth not all QR behavior like that…..just few…..rich wanna be?

By lusitano• 30 Jun 2009 07:14
lusitano

Zaen,

That's what I am starting to thing. Nobody with a bit of sense, being genuinely from a particular country would feel the need to scream in a plane that he is in fact form that country!

By Zaen• 29 Jun 2009 22:48
Zaen

anybody from arabic country, who tried to show his power by wearing a Qatari dress, or perhaps a bedouin who is normally riding a camel... and got another cultural shock of being in a metallic-bird, lol...

By SAMAEL• 28 Jun 2009 15:50
Rating: 2/5
SAMAEL

Grow a pair and tell 'em where to go. "your exits are to your left, to right, ahead of you and behind you."

____________________________

By Bluemountain• 28 Jun 2009 15:47
Bluemountain

I better buy other airline save some money as well.

By anonymous• 28 Jun 2009 15:29
anonymous

But these couple of guys who acted like idiots claiming they deserved special treatment are bad.

 

 

 

I refuse to drink the kool-aid! -- PM

By anonymous• 28 Jun 2009 15:01
anonymous

Qataris are bad people huh?

By anonymous• 28 Jun 2009 14:56
anonymous

I'm flying soon and Business class wasn't available on my route. :-(

 

 

 

I refuse to drink the kool-aid! -- PM

By Vegas• 28 Jun 2009 14:35
Vegas

You can't teach experience...

By Nidge• 28 Jun 2009 14:04
Nidge

Which way was the plane heading, I am sure if I was in 28G I would be more than willing to discuss this off the plane when this idiot was on my turf.... Wankr!!"

Nidge

By hayer5680• 28 Jun 2009 12:54
hayer5680

nice comment, but these type of idiots dont even deserve

a plane

By chinitasai08• 28 Jun 2009 12:47
Rating: 4/5
chinitasai08

i think - Private plane will be the best option for idiots!!!

MyHotComments +

By micu_ale• 28 Jun 2009 12:43
Rating: 4/5
micu_ale

qatari or non-qatari....i guess it doesn't matter what your nationality is as long as you are a human being and you behave like one.

I assisted to one of these disgusting scenes last year when I was going on a holiday.The flight(QR) was half an hour delayed because of one passanger who wanted to stay in the business class with his daughter.The funny thing is that his ticket was in the economy class.The crew explained to him that he can only stay in the business class if he will pay the difference.He didn't want to understand and he started to shout at the crew saying that he is qatari and they work for him;and this is his country and he can fire them all.Can you imagine?

these kind of people just make me sick!!!!!!!

cheers

---------------------------------------------------------

Never say never

By GodFather.• 28 Jun 2009 12:37
Rating: 3/5
GodFather.

The only way to stop these kind of child like tantrums and aggression on QA is to Qatarise all flight attendants jobs from immediate effect.

O yes for those who like dreaded brew to be served while flying, for that every Qatari flight attendent should bring one of his/her maid to do that and clean the toilets etc..

Just a thought..

-----------------

HE WHO DARES WINS

By SamyaUK• 28 Jun 2009 12:35
SamyaUK

What an a$$hole... i would have pushed my chair back to the furthest and put my headphones on and started singing to the theme tune of friends...

By bakamuna• 28 Jun 2009 12:31
bakamuna

dnt worry ukeng as 29g is not always reserved for qataris :)

By GodFather.• 28 Jun 2009 12:24
GodFather.

lusitano.. Thanks for the advice.. I am flying in a few weeks time and one of my seats is 28G. I will change it straight away, as I don't have patience to deal with idiots like this, in a white thobe or not, I sure will head butt him and give him a bloody nose.

But then again I don't want to get banned from flying QA as this is the only direct airline to the UK out of Doha.

Thanks once again and shame on this idiot, rude, uneducated man in white..:0

-----------------

HE WHO DARES WINS

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