commercial bank ATM in city center
when i came frustrated after i faild to park in city center i wrote this in QL and the QL's adviced me to go earlier
i did but it seems to be my luckiest weekend ever!!!!
i parked in just 5 nminutes and i went inside when i realized that i have only 10 QR in my wallet i inserted my ATM card in the 1st machine i saw (commercial bank ground floor)but the machine captured my card and did not give the money also the amount had been deducted from my account also this machine captured the cards of three more peoples and the employee in the 1st floor branch did not help at all
also the customer care rep on phone lied and said we sent the maintainence team but actually nothing happened
do u think i will get my money back???
i got my money
10 days exactly........
waiting for the card
Why does Commercial ATM loves to swallow cards??? I experienced many times and after three or four times i don't wanna ever use this ATM again.
Dont worry you will get your money back. I had similar experiences with HSBC ATMS... but getting your money back from HSBC is a task. But Commercial Bank, especially the Wakra ATM gave me a scare by eating my card and notgiving me any money and within 24 hours the money was returned to my CBQ account....
You definately will get your money back after 10 days. I happned to Deposit cash with their Deposit mahine and the money got stuck. Later they deposited the money to my account.
after the installments deduction and that reckless withdraw yesterday
my balance will not exceed 0 too much!!
You can withdraw the money from your bank from the cash counter. No need for the charity box. LOL
.
An old error is always more popular than a new truth.
actually they told me the complain should be in my bank and that what i did today as posted
by the way i did not get a slip!!!
Visit commercial bank main branch tomorrow along with the slip your ID. This will make them fix the problem quickly. I think they will return the card to your bank and not to you personally. The full process should not take more than 3 days. Good luck!!!
.
An old error is always more popular than a new truth.
i did the complain today
BUT oh my GOD 1 month this means u QL's have to make a charity box to help to pass this month
really this is disappointing
Similar incident happened with me but in other place. I got back my money after 1 month. U have to make written complain with date / time/ location & if any slip available with u for that transaction.
thank u and i hope so
but my bank is not the commercial
do u think this will take a long time "if done"
You will get the money for sure along with card. However, I feel sorry for what happened with you.
.
An old error is always more popular than a new truth.
Some days life just sux...
Better days will come...
You can't teach experience...
god knows