You can repair your car at any garage without canceling warranty
Vehicle owners will now be free to get their cars repaired at any garage without fearing cancellation of warranty.
The Anti-Trade Monopolies and Market Competition Protection Committee announced yesterday that several car dealers have started complying with its recent notification about vehicle warranties.
In a notification issued in June this year, the committee, working under the Ministry of Economy and Commerce, had instructed agencies not to put the condition to buyers that warranty will cease for cars repaired at undesignated garages or service centres during the warranty period.
Earlier, customers were forced to get their vehicles repaired at designated garages to avail of the warranty.
Jaidah Automotive for Chevrolet, Mannai Automotive for Cadillac, Domasco for Honda and Volvo, Al Mana Motors for Ford and Lincoln, Teyser for Suzuki, Taleb Trading for Daihatsu and Ibin Ajayn for Skoda have started complying with the new rule.
Other dealers have sought time to conform to the new instructions as they are in talks with their car manufacturers.
The notification aims to break the monopoly of dealers and encourage competitiveness in the local market. Article 4 of Law No 19 of 2006 bars monopolistic trade practices in Qatar and stipulates a fine of up to QR5m on violators.
The ministry had earlier noticed that terms and conditions of warranty for new cars sold were different in Arabic booklets from those in English.
It had asked automobile agents to review those terms and conditions of the warranty they provide to customers and change the warranty and service record booklets accordingly. [The Peninsula]
Photo for illustration only.
Perfect Decision and was long awaited.
I hope KIA agency also comply ASAP
Well done
Glad to hear this :D
Glad to here this :)
this is a good news. I am using chevrolet cruze 2012 model. that time i got extended warranty for 12 years. but last month i took my car to jaidah to replace my ac fan. but they told i should pay 1000riyal for that. because my car's extended warranty is cancelled becoz i took my car to waqood for oil change 2 times. as per this news i think my car's extended waranty is still on.please advice me.
Great news, but obviously there will have to be registered and bona fide garages. What about QA to ensure that the work carried out is up to the required standard?