KFC ketchup sachet for sale

robherr soft
By robherr soft

Today me & my wife were so delighted bcoz our 3 yr-old son arrived here in Doha together with my sister in law. So after airport we went to Villagio to eat lunch. We decided to eat at KFC bcoz other food shops are still closed till now. We ordered for 6 pcs chicken. To my surprise, the crew gave us only 3 ketchup sachets. So i requested for additional and again to my surprise the crew asked me to pay 1 riyal for every two sachets! What the.... Then I told him...What? R u serious? Then he told me that it is company policy and they have camera which is monitoring their every move that is why he cannot give additional sachets. I told him, never mind. Is this true? I mean KFC has this policy? It is really irritating but i dont want to ruin my day with my family. So we went to our table and my wife told me that she ordered for large drinks but this service-oriented crew gave us medium size. Wow! service at its best.

By Rizks• 15 Oct 2012 12:49
Rizks

as far as i know, KFC dont serve 'Pork'....:(

Why didnt you throwed tat bucket on his face when they didnt provided you with an additional ketchup sacket ?

By anonymous• 15 Oct 2012 12:45
Rating: 2/5
anonymous

bad kfc I ordered extra gravy they gave me mushed potato, I told them chicken not spicy they gave me the spicy, no spoon and pork, all are opposite. Not once but most of the time. Goodluck to KFC!!

By Rizks• 15 Oct 2012 12:30
Rizks

You are moaning for just a sachet of 'Ketchup' ? :(

By robherr soft• 15 Oct 2012 12:29
robherr soft

West baytch.. what r u trying to insinuate? Is ur brain dead?

By anonymous• 15 Oct 2012 11:37
anonymous

Dude, your story is similar to ‘Jack & the Giant’, are you trying for some beans? lol

By anonymous• 15 Oct 2012 11:24
anonymous

KFC- The place where you get warm coleslaw and cold fries.

By smoke• 15 Oct 2012 11:22
smoke

This is bullcrap...you should make a complaint and take down those staff members name...if they dont know how to serve customers then they should not work in such places. I've never heard of PAYING for these ketchup sachets...heck i get so much i have to throw them out. If you know your right they cant mess with you.

Also when you order a snack box you can CHOOSE which two pieces you want not what sheeet they give you...i made a issue out of it once with the staff when he was like no we cant do that, I was like what do you mean you cant...the sign board says two pieces of chicken I dont like to eat WINGS and YOU cant tell me what to eat. He shut up and gave me what i want.

By robherr soft• 15 Oct 2012 11:06
Rating: 2/5
robherr soft

Americana i really appreciate ur response.. Actually i dont have plans of making a formal complaint i was just upset bcoz yesterday was supposed to be a good day for us and i wanted to welcome my newly arrived family here in Doha in good spirit except of course of what transpired. Honestly, me & my wife r always eating in KFC in ur various branches here bcoz KFC is one of her favorite chicken but this was the first time that we encountered such incident. Normally, crews are giving me additonal whenever i asked them. As a former fastfood crew & a manager also, i understand their plight and the job is really stressful. As i always say before with my crew members "Treat customer nicely no matter what as they are the lifeblood of every business. And if they dont know the meaning of 'service' they dont have a place in the food industry".

By azilana7037• 14 Oct 2012 23:35
azilana7037

that's nice...

By deni11• 14 Oct 2012 22:46
Rating: 4/5
deni11

Before everything was ok...now they are cheating people first thing is about the TWISTER sandwhich before they used to put 2 big chicken strips...now what the crew are doing they are cutting the strips making them smaller, and ofcourse everytime they cut later the crew has around 2kg of strips for them!!! This is disgusting and me and my friends have came to a easy solution...no more KFC! Second thing is when you make a home delivery the food comes not good, meaning everything is prepared so fast because they know nobody will return the food as everyone who orders is hungry...but me and my people stopped eating KFC! I will not write down more...just dont go to KFC!

By Al Adeed• 14 Oct 2012 21:42
Rating: 4/5
Al Adeed

KFC is very well known.not only there at villagio also on their other branches.staffs are unfriendly approaching their customer.grumpy faces etc.tsk!tsk!tsk!

By anonymous• 14 Oct 2012 21:33
Rating: 4/5
anonymous

never faced this problem with KFC and they provide extra ketchup sachets as much as I want...

By AmericanaQatar• 14 Oct 2012 21:31
Rating: 3/5
AmericanaQatar

On behalf of KFC Villagio, we sincerely apologize for the problems you faced today. We will investigate the problems you list and will get back to you. If you could please PM your order time and your order, we will be able to get more details. Thank you. For any complaints, you can also contact our Hotline - 44415541

By robherr soft• 14 Oct 2012 21:22
Rating: 4/5
robherr soft

I think the crew is not in his self while doing his job. I just notice a lot of people are like that around Doha.. Grumpy faces, disatisfied reactions and negative vibes. Not good for business.

By mimiloves2sing• 14 Oct 2012 21:03
Rating: 2/5
mimiloves2sing

no extra charge for water or extra satchets...not in America....

But sad...its allowed here as being it is a franchise and local cheap certain Arab managers who do this to control costs.

why would they not give the upsize???

By azilana7037• 14 Oct 2012 20:53
Rating: 5/5
azilana7037

but downsizing softdrinks...when you ordered an UPSIZE...that is stealing....BAD!!!!

>_

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