Is QTEL's 111 hotline broken? It's always busy or will not connect you to any agent?

jeyceedee
By jeyceedee
By vijethpraveen• 25 Nov 2009 15:02
Rating: 4/5
vijethpraveen

1 and only 1 where you can not get even 1 is 111

By anonymous• 25 Nov 2009 14:18
anonymous

111 is down and broken from the time they started this service .. so just forget it :)

By chmb• 25 Nov 2009 13:48
chmb

Welcome to Qtel :)

By anonymous• 25 Nov 2009 13:24
Rating: 4/5
anonymous

Tip of the day: if you dont want attaend any calls and you need to show your phone always busy.. call 111 and hide from every body... your phone will be busy for full day,You will never get the line with 111 and you no need to pay, bcoz calling 111 is free.. I think so

By anonymous• 25 Nov 2009 13:20
Rating: 5/5
anonymous

Now my ADSL is down and I am tring to call 111 from one week.. I even holding the phone more than 30mints..no use. I think beter we disconect the ADSL and apply a new one.

Jut becouse of this 111 call center/Help line..! people, Qtel's name become Bad infront of all their users.

And the funny thing there is no complaint link inside Qtel's Website...if you want to contact Qtel.

By ka78• 24 Nov 2009 09:30
ka78

i think you are new to Q-Tel ?

By cherukkan• 24 Nov 2009 08:44
Rating: 5/5
cherukkan

It will be better if you call them in the morning between 7:00 and 8:00 otherwise most of the time you will not get connected to the agent.

By Decent-Mind• 24 Nov 2009 08:17
Rating: 4/5
Decent-Mind

It seems either no one is available to answer or only one or two staff are available to answer where they might be fed up from calls. :)

By shaz_341• 23 Nov 2009 23:15
Rating: 4/5
shaz_341

I too had same experience. Once I tried to stay online , it lasted for 24 mins but nobody attended . My mobile battery ran low ,tht's all i got. Something must be done

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