first u have to install the software then plug the usb cordc of printer it will take autmatically if not then u goo to device manger there u can see the primnter with red cross mark u remove that and referesh then windows will detect ur printer if u try and and succeed if not i can do it as on call service qr 100 riyals chargable call me after 7pm
Try uninstalling the printer and restart the PC. Re-install the printer but follow the instructions of the CD. Please do not connect the printer to the PC untill you are asked to connect. BTW which OS you ar using? XP? It is easier to install on Windows 7 if you have.
Easy, try to change the place of the USB for another one, if it not work try to do the installation back and dont forget to restart your computer its very important I am sure that the software was not installed properly.
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first u have to install the software then plug the usb cordc of printer it will take autmatically if not then u goo to device manger there u can see the primnter with red cross mark u remove that and referesh then windows will detect ur printer if u try and and succeed if not i can do it as on call service qr 100 riyals chargable call me after 7pm
my no is 3685726
Try uninstalling the printer and restart the PC. Re-install the printer but follow the instructions of the CD. Please do not connect the printer to the PC untill you are asked to connect. BTW which OS you ar using? XP? It is easier to install on Windows 7 if you have.
Possibly 2 things!
1. Wrong Driver (solution Download the driver in the internet www.hp.com)
2. Cable problem
a. the cable from printer is sometimes loose
b. change the cable
check the following :
1. If the port is damaged by inserting a flash drive and see if it opens.
2. try other usb ports.
3. create a new account and then restart the pc and log in to the new account and try connecting again.
4. change the cable.
5. see if your printer works on other computers.
Hi
Easy, try to change the place of the USB for another one, if it not work try to do the installation back and dont forget to restart your computer its very important I am sure that the software was not installed properly.