Insurance claim - any limit against the faulty road traffic party?
Hi,
Recently got involved in a road traffic accident in which the process is simple and straight forward at the station as it is clear and the driver who knocked into my rear admitted to the police and was a quick report done. My 6 year old car finally needs to visit the garage.
However, when I went with the papers to the insurance and then the garage responsible for the repair, I was told that if there is a need or if they are unable to find any 3rd party or used parts, they will require me to top-up the difference. What? Excuse me, I was hit and not my fault at all and I have to pay the difference?
Is this the local rules and regulation ?? I did not specifically wanted any original parts and I had to pay the difference? Can someone direct me where I can file this complain. Thank you.
I don't think that is correct. Over a year back my daughter's car was bumped in a similar way but the insurance company of the other party repaired the total damages and she did not pay a single Riyal. This included replacement of tail lights with brand new ones which were totally smashed.Try talking to someone in some insurance company and he may be able to guide you better on the rules and regulations governing such cases.