GOODWILL CARGO, QATAR, DO NOT USE EVER!!!! FRAUD COMPANY!

amy.har30
By amy.har30

Hi everybody

I am writing this review just for the benefit of every body that may be using these fraud companies in the future, and to be wary of them. Absolutely horrendous service. I sent items through them 6.5 months ago from Qatar to India, and I was told that it would reach in 2 months. But I only received the items just a week ago!! (SIX AND A HALF MONTHS!!!)

Kept sending them emails, calling their offices, with no avail. Horrible customer service, and the people in Qatar gave us a contact number in India, who was horribly rude, and started cursing us, when we asked what the status of the cargo was.

DO NOT EVER USE THEM! I hope that the Qatar Government does something to shut them down completely. I really thought that I wouldn't see my items ever again, and it was delivered in hopeless condition!

Do not ever give them money! And do not entrust your goods to them.

Rude and totally unprofessional!

By gj10110• 28 Aug 2013 15:01
Rating: 4/5
gj10110

acchabaccha,

The cargo companies give rates per KG and assures delivery within so and so period. The rates are LCL (loose cargo load), unless you are willing to pay for the whole container.

If they default in the delivery, off course it not right....Imagine the delay of 4-5 months, which cannot be tolerated.

Packing : The company themselves provide seaworthy packing with no additional impact on rate....So, here again they are in fault due to mishandling...

Aircargo at a small extra fees ? Come-on the freight rates would be sometimes more expensive than the product itself...

By MarcoNandoz-01• 28 Aug 2013 14:30
MarcoNandoz-01

Omais2657: Instead of publishing it on a social forum, OP can report his grievances to the appropriate authorities.

Rip Cord : I know what I’m talking about.

By acchabaccha• 28 Aug 2013 13:26
Rating: 5/5
acchabaccha

CTLOG is absolutely right in what he has stated. The cargo companies shipping items by sea freight need to make a Full Container Load (FCL) before they can ship. It would really take them some time to put together cargo from several sources such as you, for a FCL. Hence the delay. Also, if you received the items in bad shape, it could be due to the packing which may not have been sea-worthy. I suggest you ship your items next time by air cargo. It will reach its destination within two weeks and there will be less damages if the consignment is packed properly. For a small extra fee, you can also insure your cargo and lodge a claim if your cargo gets damaged or lost in transit.

By cherukkan• 28 Aug 2013 13:00
cherukkan

Indian Mechanical Engineer, Please read the rules before you post. Why do you post it in this thread. You are hijacking a thread created by someone else.

By Rip Cord• 28 Aug 2013 12:56
Rip Cord

MN it is called libel if it is written and only if the person cannot prove the allegations are true.

By anees.ahmed73• 28 Aug 2013 12:55
anees.ahmed73

Hello Friends

I am a Mechanical Engineer from India . I will be coming for Job in Qatar and Simultaneously look for Part Time Course .

Can any one advise me is it wise decision to Do Masters Part time from Qatar

Hoping for Soon reply

By Omais2657• 28 Aug 2013 12:36
Omais2657

He has the Right to share his views..

By MarcoNandoz-01• 28 Aug 2013 12:25
MarcoNandoz-01

I understand your situation and sympathies with your story but publishing things like that online is considered online slander and the business can take you to court over it. Or even worse deported.

By gj10110• 28 Aug 2013 12:18
Rating: 3/5
gj10110

Inorder to get business they give false promise that your shipment will reach in 2 months time, but in real scenario it doesnt happen

They take shipments from all,,,wait till they get one full container load and then they ship, which is really cost saving for them.

The money they receive from one , is sometimes more than enough for them to ship one container load, but it doesnt happen...They will wait and wait for months to complete one full container shipment.... You may be lucky, if you are the last one...

Afterall, they know verywell whom to blame for the delay...Its always customs, natural calamities etc etc...

By Rip Cord• 28 Aug 2013 12:05
Rip Cord

Not the first time I have heard complaints about this company and probably won't be the last.

By CTLOG• 28 Aug 2013 11:59
Rating: 4/5
CTLOG

No cargo will delay delivery of items on purpose. There might be some genuine un-avoidable circumstances. Whatever it may be the CAREGO IS DFELIVERED. That means this CARGO COMPANY has not cheated you. Items has been delivered safely. The delay might be due to several reasons like delay in Customs Clearance, in mode of transport, Shipping delay, Natural reasons. So please do not post this in Qatar Living. Normally everyone blames Cargo companies. These cargo companies do service to people by charging very cheap rates compared to DHL or UPS. But may take a little longer time.

By gj10110• 28 Aug 2013 11:49
gj10110

Comeon Sensemine,,,Back in Sept 2009 ? ? ?..Are you aware of what happen yesterday, or a min ago...

By Sense Mine• 28 Aug 2013 11:47
Rating: 5/5
Sense Mine

Back to Sept. 2009 same topic & warning to all. But you've missed it! :)

By gj10110• 28 Aug 2013 11:47
gj10110

Did you comment on the delivery note stating that goods were received in poor conditions, delay,,etc..

If you have done that, you still can lodge an official complain...

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