ADSL problem - Help please

I am having problem with ADSL connection...
every 10 minutes the line disconnects
Among the 4 lights in the Black Modem ( Speedtouch ) the second from left, is showing RED means the connection gone. Then we disconnects the cable and reconnects it works.
- what is the real problem ...Do I have to change the Modem ?
- Is a Modem to be changed every year ?.I took ADSL connection last year and QTEL suppplied this modem

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By anonymous• 17 Dec 2008 12:13

I am sahil, an IT Engineer , I have my own computer shop , where do you live in doha or is there any possibility to see the adsl router ? you can call me on 4311471 after 4 in evening

thanks

Always help others to be helped by others

By the-birdie• 16 Dec 2008 18:12

sorry , i forgot to mention that i had already appraoched QTel, but they could not guide me "step by step". They wanted me to purchase new modem from Villagio for 180 QR....

-Is it necessary to change ?

-Within one year one has to change the modem ?

-Is this happening to any other QL member ?

By pahari• 16 Dec 2008 17:54

call 111

By macgyver426• 16 Dec 2008 16:59

Rating: 5/5

try to call these number 6946761...he's an adsl technician from qtel and an indian as well

The ultimate measure of a man is not where he stands in moments of comfort, but where he stands at times of challenge and controversy....Martin Luther King

By who.am.i• 16 Dec 2008 16:38

Rating: 5/5

You have to call Qtel and they will guide you with every step and every detail.

cheers,

paul

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ADSL problem - Help please

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