Customer Satisfaction?
By baldrick2dogs •
Is it just me or ...
I went out on Saturday night to buy a new video projector (after Kharama blew up my previous one) and went into Modern Home on Salwa Road. I couldn't find a salesman so I went to Jarir. unhappy with their selection I went back to MH. I stood in plain sight of at least 6 (poss. Lebanese) salesmen who continued to chat amongst themselves. When one finally walked passed I ask "Do you work here?" he replied he did. "Well, you've just lost a sale" said I and walked out.
I went to PC One where 4 or 5 Filipino and Indian salesmen offered all the help I needed, including directions to the BenQ agent and I walked out with a new projector.
Grrr!
This happens when the sponsor / owner sleeps at home putting some cheap paid expats as salesmen to reun the show.
Well they are slaespeople... its their profession to sell stuff...duh!
I dream of a better tomorrow where Chickens can cross the Road without having their motives questioned - Unknown
thing is that these sales persons are not paid enough to gain their loyality to the place where they are working ... thats why they don't care if the shop loses a sale or even a 1000 .... and they don't care if you are satisfied or not
thats how i see it, don't you agree??
if i storming out of the store Owen, i will never get the stuffs i want. Basically most of the shops in Doha like that ... You have to show the staffs who the one who have the money. I stop here before certain people get into the wrong end of the stick .... again ...
hmmmm.. i have to practice "staring" then...usually i ended up pissed storming out of a store..
[img_assist|nid=12867|link=none|align=left|width=|height=0]Nothing in life is to be feared. It is only to be understood.
My experience with Modern Home not always bad ... When no one bother to serve i will just stare at them to get their attention. It is usually works. They treat me even nicer when my 'white' husband came along with me. Lol.
We bought few stuffs from PC One ... and so far they also gave us a very excellent service.